Revisiting the relationship of supervisor trust and CEO trust to turnover intentions: A three-country comparative study

• Published in: Journal of world business : JWB Vol. 46; no. 1; pp. 74 - 83
• Main Authors: Costigan, Robert D., Insinga, Richard C., Berman, J. Jason, Kranas, Grazyna, Kureshov, Vladimir A.
• Format: Journal Article
• Language: English
• Published: Greenwich Elsevier Inc 2011; Elsevier; Elsevier Science Ltd
• Series: Journal of World Business
• Subjects: Business management; CEO trust; Chief executive officers; Cross-cultural; Eastern Europe; Employee turnover; Employees; International comparisons; Labour turnover; Leadership; Organizational analysis; Organizational behavior; Organizational behaviour; Poland; Russian Federation; Studies; Supervisor trust; Trust; Turnover intentions; Turnover intentions CEO trust Supervisor trust Cross-cultural; U.S.A; Poland; United States > US; Russia; Turnover intentions; Cross-cultural; Supervisor trust; CEO trust
• ISSN: 1090-9516; 1878-5573
• DOI: 10.1016/j.jwb.2010.05.019

Dirks and Ferrin (2002) conducted a landmark meta-analysis that addressed many questions about the antecedents and effects of the employee's trust in their direct leader and in the organization's leadership. There are still some unanswered research questions. The present study addresses direct-leader trust and organization-leadership trust in the international setting (U.S., Russia, and Poland) while employing a refined research design that minimizes range restriction. The results show that trust of the firm's CEO and top management is more highly correlated with turnover intentions than is trust of the supervisor. In-group collectivism dimension did not moderate these trust and turnover-intentions relationships.