Diffusion of the e-SUS Primary Care innovation in Family Health Teams

To analyze the diffusion of e-SUS Primary Care innovation in Family Health Teams. A qualitative approach case study, based on Innovation Diffusion Theory and Technology Acceptance Model. We conducted 62 interviews and observation of professionals from Family Health Teams in six municipalities of Min...

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Published inRevista Brasileira de Enfermagem Vol. 71; no. 6; pp. 2945 - 2952
Main Authors Silva, Talita Ingrid Magalhães, Cavalcante, Ricardo Bezerra, Santos, Regina Consolação Dos, Gontijo, Tarcísio Laerte, Guimarães, Eliete Albano de Azevedo, Oliveira, Valeria Conceição de
Format Journal Article
LanguageEnglish
Portuguese
Published Brazil Associação Brasileira de Enfermagem 01.11.2018
Subjects
Brazil
Diffusion of Innovation
Efficiency, Organizational - standards
Efficiency, Organizational - trends
Family Health - standards
Family Health Strategy
Health Information Systems
Health Information Systems - trends
Humans
Information systems
Information technology
Internet access
Nursing
Nursing Informatics
Organizational Innovation
Patient Care Team - trends
Primary care
Primary Health Care
Primary Health Care - methods
Primary Health Care - standards
Professionals
Qualitative Research
Software
Technology Acceptance Model
Technology adoption
Theory
Brazil
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Summary:To analyze the diffusion of e-SUS Primary Care innovation in Family Health Teams. A qualitative approach case study, based on Innovation Diffusion Theory and Technology Acceptance Model. We conducted 62 interviews and observation of professionals from Family Health Teams in six municipalities of Minas Gerais State, between March 2016 and January 2017. The data were treated through Categorical Thematic Content Analysis and, systematized, with Atlas.ti software . It was verified that although the e-SUS Primary Care strategy is recognized as a technological innovation, situations predominate that weaken its acceptance as: incompatibilities with the work process; sudden deployment, poor training; work overload; resistance; and negative impacts on health care. The diffusion of the e-SUS Primary Care strategy as a technological innovation has presented potential situations of its rejection, conforming as challenges to be overcome.
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ISSN:0034-7167
1984-0446
1984-0446
DOI:10.1590/0034-7167-2018-0053