Imperatives of Business Models and Digital Transformation for Digital Services Providers

Despite the increasing pace of digital transformation initiatives across many industry verticals, lack of understanding among business leadership is cited as one of the major barriers for successful implementation of business transformation. This article explores the imperatives of business models a...

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Published inInternational journal of business data communications and networking Vol. 15; no. 1; pp. 105 - 124
Main Authors Venkatesh, Ramamurthy, Mathew, Liju, Singhal, Tarun Kumar
Format Journal Article
LanguageEnglish
Published Hershey IGI Global 01.01.2019
Subjects
Business models
Competition
Computer industry
Customer services
Digital technology
Digital transformation
Innovations
Leadership
Strategic management
Trends
Value creation
United States
India
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Summary:Despite the increasing pace of digital transformation initiatives across many industry verticals, lack of understanding among business leadership is cited as one of the major barriers for successful implementation of business transformation. This article explores the imperatives of business models and digital transformation from practical perspective and proposes an improvised business model framework with particular focus on digital services providers. Extant literature covering the trends of business models and digital transformation were reviewed qualitatively along with select reports pertaining to challenges faced by communications service providers. Key findings of this article suggest, a practical framework and business model representation to mitigate the challenges of business models and digital transformation. The authors believe, such an approach shall open up new and innovative opportunities for communication service providers to become true digital service providers which will help their business customers to plan and empirically progress with their business transformation efforts.
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ISSN:1548-0631
1548-064X
DOI:10.4018/IJBDCN.2019010107