Development of digitalised maintenance – a concept

• Published in: Journal of quality in maintenance engineering Vol. 28; no. 2; pp. 367 - 390
• Main Authors: Algabroun, Hatem, Bokrantz, Jon, Al-Najjar, Basim, Skoogh, Anders
• Format: Journal Article
• Language: English
• Published: Bradford Emerald Publishing Limited 28.03.2022; Emerald Group Publishing Limited
• Subjects: Decision making; Decision support system; Digital technology; E-maintenance; Engineers; Factories; Horizontal integration; Industrial internet; Industrial maintenance; Industry 4.0; Information systems; Information technology; Intelligent maintenance; Internet of Things; Maintenance; Maintenance management; Manufacturing; Maskinteknik; Mechanical Engineering; Operations management; Software engineering; System design; System dynamics; System design; Industrial internet; E-maintenance; Decision support system; Industrial maintenance; Intelligent maintenance
• ISSN: 1355-2511; 1758-7832; 1758-7832
• DOI: 10.1108/JQME-04-2019-0039

PurposeThis paper presents a concept for digitalised maintenance (DM), maps the conceptualised DM to maintenance problems in industries and highlights challenges that might be faced when realizing this concept.Design/methodology/approachFirst, maintenance problems that are faced by the industry are presented, followed by a conceptualisation of DM. Next, a typical operational scenario is used as an exemplification to show system dynamics. The characteristics of this conceptualised DM are then mapped to the identified maintenance problems of industry. Then, interesting initiatives in this domain are highlighted, and finally, the challenges to realize this approach are discussed.FindingsThis paper identified a set of problems related to maintenance in industry. In order to solve current industrial problems, exploit emerging digital technologies and elevate future industries, it will be necessary to develop new maintenance approaches. The mapping between the criteria of DM and maintenance problems shows the potential of this concept and gives a reason to examine it empirically in future work.Originality/valueThis paper aims to help maintenance professionals from both academia and industry to understand and reflect on the problems related to maintenance, as well as to comprehend the requirements of a digitalised maintenance and challenges that may arise.