Influencing Factors of Social Service Satisfaction of the Elderly under the Background of Internet Attention

• Published in: Complexity (New York, N.Y.) Vol. 2021; no. 1
• Main Author: Lin, Miao
• Format: Journal Article
• Language: English
• Published: Hoboken Hindawi 2021; John Wiley & Sons, Inc; Wiley
• Subjects: Aged; Alliances; Attention; Big Data; Data mining; Expenditures, Public; Geographical locations; Hospice care; Internet; Internet access; Job satisfaction; Middle age; Mobile commerce; Multilayers; Older people; Pharmacy; Population density; Public participation; Public service; Public services; Quality of service; Questionnaires; Regression coefficients; Social networks; Social research; Social service; Social services; Social support; Society; China
• ISSN: 1076-2787; 1099-0526
• DOI: 10.1155/2021/9985280

Improving the life service for the elderly is a topic of great concern to the government and society. This paper explores the influence of net attention on social work service satisfaction of the elderly. This paper studies and analyzes the current situation of the elderly’s net attention and social satisfaction, constructs the index system of social service satisfaction through the sample data of 17 districts and counties in A province, and establishes a multilayer linear model to analyze the influencing factors of social service satisfaction, and empirically analyzes the feasibility of the proposed model’s rationality and effectiveness. The structure shows that the scores of elderly people’s satisfaction with public services in all regions of A province are higher than 60 points, and the biggest difference of standard deviation of each region is 3.91 points. Public service expenditure has a negative effect on social service satisfaction, but population density, geographical location, and per capita GDP have no obvious effect. The regression coefficient of public service expenditure is -0.099134, which can reduce the score of social service satisfaction. Elderly participation in public welfare activities, elderly awareness of government, and elderly participation in government can improve the social service satisfaction score.