The Effects of a Primary Care Transformation Initiative on Primary Care Physician Burnout and Workplace Experience

• Published in: Journal of general internal medicine : JGIM Vol. 34; no. 1; pp. 49 - 57
• Main Authors: Peikes, Deborah N., Swankoski, Kaylyn, Hoag, Sheila D., Duda, Nancy, Coopersmith, Jared, Taylor, Erin Fries, Morrisson, Nikkilyn, Palakal, Maya, Holland, John, Day, Timothy J., Sessums, Laura L.
• Format: Journal Article
• Language: English
• Published: New York Springer US 01.01.2019; Springer Nature B.V
• Subjects: Adult; Burnout; Burnout, Professional - epidemiology; Cross-Sectional Studies; Delivery of Health Care - organization & administration; Female; Follow-Up Studies; Health care; Humans; Incidence; Initiatives; Internal Medicine; Job Satisfaction; Male; Medical personnel; Medicine; Medicine & Public Health; Middle Aged; Occupational health; Original Research; Physicians; Physicians, Primary Care - organization & administration; Primary care; Primary Health Care - trends; Prospective Studies; R&D; Research & development; Surveys and Questionnaires; United States - epidemiology; Workplace - organization & administration; Young Adult; United States; patient-centered medical home; burnout; primary care physician; control over work; job satisfaction
• ISSN: 0884-8734; 1525-1497
• DOI: 10.1007/s11606-018-4545-0

Background Physician burnout is associated with deleterious effects for physicians and their patients and might be exacerbated by practice transformation. Objective Assess the effect of the Comprehensive Primary Care (CPC) initiative on primary care physician experience. Design Prospective cohort study conducted with about 500 CPC and 900 matched comparison practices. Mail surveys of primary care physicians, selected using cross-sectional stratified random selection 11 months into CPC, and a longitudinal design with sample replacement 44 months into CPC. Participants Primary care physicians in study practices. Intervention A multipayer primary care transformation initiative (October 2012–December 2016) that required care delivery changes and provided enhanced payment, data feedback, and learning support. Main Measures Burnout, control over work, job satisfaction, likelihood of leaving current practice within 2 years. Key Results More than 1000 physicians responded (over 630 of these in CPC practices) in each round (response rates 70–81%, depending on round and research group). Physician experience outcomes were similar for physicians in CPC and comparison practices. About one third of physician respondents in CPC and comparison practices reported high levels of burnout in each round (32 and 29% in 2013 [ P  = 0.59], and 34 and 36% in 2016 [ P  = 0.63]). Physicians in CPC and comparison practices reported some to moderate control over work, with an average score from 0.50 to 0.55 out of 1 in 2013 and 2016 (CPC-comparison differences of − 0.04 in 2013 [95% CI − 0.08–0.00, P  = 0.07], and − 0.03 in 2016 [95% CI − 0.03–0.02, P  = 0.19]). In 2016, roughly three quarters of CPC and comparison physicians were satisfied with their current job (77 and 74%, P  = 0.77) and about 15% planned to leave their practice within 2 years (14 and 15%, P  = 0.17). Conclusions Despite requiring substantial practice transformation, CPC did not affect physician experience. Research should track effects of other transformation initiatives on physicians and test new ways to address burnout. Trial Registration ClinicalTrials.gov number, NCT02320591