Quality of cancer care in Spain: recommendations of a patients' jury

The aim of the study was to evaluate quality of cancer care in Spain through patient's views, experiences and perceptions; with the purpose of making recommendations to improve cancer care. A modified citizen's jury was organised with the participation of 30 members and four experts as wit...

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Published inEuropean journal of cancer care Vol. 24; no. 3; pp. 387 - 394
Main Authors Arrighi, E., Blancafort, S., Jovell, A.J., Navarro Rubio, M.D.
Format Journal Article
LanguageEnglish
Published England Blackwell Publishing Ltd 01.05.2015
Hindawi Limited
Subjects
Cancer
Continuity of Patient Care - standards
Health Services Accessibility - standards
Humans
Mass Screening - standards
Medical research
Neoplasms - diagnosis
Neoplasms - prevention & control
Neoplasms - therapy
Nursing
Palliative care
Palliative Care - standards
patient information
patient satisfaction
Preventive Health Services - standards
Public Opinion
Quality of Health Care - standards
quality of life
Social Support
Spain
Spain
patient satisfaction
patient information
quality of life
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Summary:The aim of the study was to evaluate quality of cancer care in Spain through patient's views, experiences and perceptions; with the purpose of making recommendations to improve cancer care. A modified citizen's jury was organised with the participation of 30 members and four experts as witnesses. For 1 day jurors representing 13 of 17 Spanish Autonomous Communities were met to make recommendations for improving the quality of cancer care in Spain. Concerns were identified regarding care fragmentation, test delays, duplications and poor social and emotional support. Some recommendations highlighted the need to improve the access to psycho‐oncology care as well as support in social care and counselling, addressing patients to specific care. Some strategies proposed by the jury included a 24‐h call centre, continuity in palliative care and appropriate follow‐up and support after the end of therapy. In conclusion, the experience of cancer should include access to multiple specialists, effective coordination of care, accurate information about the disease and treatment options, and timely attention to symptoms and psychosocial needs.
Bibliography:Roche
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ArticleID:ECC12208
ObjectType-Article-1
SourceType-Scholarly Journals-1
ObjectType-Feature-2
content type line 23
ObjectType-Article-2
ObjectType-Feature-1
ISSN:0961-5423
1365-2354
DOI:10.1111/ecc.12208