Reconceptualising the Commercial Meal Experience in the Hospitality Industry

This article critically reappraises a key concept in hospitality management (and specifically food and beverage management) — that of the meal experience. Focusing primarily on the commercial sense and applications of the concept, while recognising the many other contexts that provide a basis for mu...

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Bibliographic Details
Published inJournal of hospitality and tourism management Vol. 19; no. 1; pp. 143 - 148
Main Authors Stierand, Marc B., Wood, Roy C.
Format Journal Article
LanguageEnglish
Published Cambridge, UK Cambridge University Press 01.01.2012
Elsevier Ltd
Elsevier, Inc
Subjects
Food services
Hospitality industry
hospitality management
indicative research evidence
Management
meal experience
Services
substantive research evidence
Netherlands
indicative research evidence
substantive research evidence
hospitality management
meal experience
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Summary:This article critically reappraises a key concept in hospitality management (and specifically food and beverage management) — that of the meal experience. Focusing primarily on the commercial sense and applications of the concept, while recognising the many other contexts that provide a basis for much wider study of the phenomenon, the discussion questions the status of the meal experience as part of the ‘received wisdom’ of hospitality management on the grounds that empirical support for the concept, as represented in the published research literature, is limited both in quantity and evidential persuasiveness.
ISSN:1447-6770
1447-6770
DOI:10.1017/jht.2012.16