Private health insurance coverage-related lawsuits

to analyze lawsuits brought by beneficiaries of health insurance operators. this was a cross-sectional descriptive study carried out in a large-capacity private health insurance operator using data collected by the company from 2012 to 2015. ninety-six lawsuits were brought by 86 beneficiaries regar...

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Published inRevista Brasileira de Enfermagem Vol. 73; no. 3; p. e20180748
Main Authors Afonso, Ana Beatriz Perez, Menegueti, Mayra Gonçalves, Araújo, Thamiris Ricci de, Chaves, Lucieli Dias Pedreschi, Laus, Ana Maria
Format Journal Article
LanguageEnglish
Published Brazil Associação Brasileira de Enfermagem 2020
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Summary:to analyze lawsuits brought by beneficiaries of health insurance operators. this was a cross-sectional descriptive study carried out in a large-capacity private health insurance operator using data collected by the company from 2012 to 2015. ninety-six lawsuits were brought by 86 beneficiaries regarding medical procedures (38.5%), treatments (26.1%), examinations (14.6%), medications (9.4%), home care (6.2%), and other types of hospitalization (5.2%). The procedures with the highest number of lawsuits were percutaneous rhizotomy; chemotherapy; treatment-related positron-emission tomography scans; and for medications relative to antineoplastic and Hepatitis C treatment. the lawsuits were filed because of the operators' refusal to comply with items not established in contracts or not regulated and authorized by the Brazilian National Regulatory Agency for Private Health Insurance and Plans, refusals considered unfounded.
ISSN:0034-7167
1984-0446
DOI:10.1590/0034-7167-2018-0748