Supervisor support, self-efficacy, and employee performance: The mediating role of office de-clutter

The study aims to test the impact of social support from supervisors and self-efficacy on employee performance through office de-clutter (a mediator) in banks. During the COVID-19 pandemic, the supporting factors (social support and self-efficacy) to de-clutter for maintaining employee performance i...

Full description

Saved in:
Bibliographic Details
Published inAdministrative sciences Vol. 12; no. 4; pp. 1 - 16
Main Authors Saleem, Farida, Malik, Muhammad Imran, Qasim, Awais
Format Journal Article
LanguageEnglish
Published Basel MDPI 01.11.2022
MDPI AG
Subjects
Analysis
bank employees
Banking industry
Banks (Finance)
Beliefs, opinions and attitudes
COVID-19
Employee performance
Employees
Epidemics
office de-clutter
Pakistan
Pandemics
Self-efficacy
Social aspects
Social exchange theory
Social support
Supervisors
supervisors' support
Pakistan
Online AccessGet full text

Cover

More Information
Summary:The study aims to test the impact of social support from supervisors and self-efficacy on employee performance through office de-clutter (a mediator) in banks. During the COVID-19 pandemic, the supporting factors (social support and self-efficacy) to de-clutter for maintaining employee performance is a novel contribution to the literature and is supported by the social exchange theory-SET. The employee's performance can be maintained with lower levels of office clutter (de-clutter). The office clutter can be managed through the availability of managerial social support and employee self-efficacy. The impact of supervisor support and self-efficacy on employee performance is examined through the lens of the social exchange theory. A cross-sectional and quantitative study was conducted with 202 primary responses from bank employees. The responses were recorded using closed-ended questionnaires. A response rate of 73.9% was achieved. Reliability and validity were assessed using Cronbach's alpha scores and AVE, respectively. PLS-SEM was used as a data analysis and hypotheses testing technique. The results revealed that supervisors' social support and self-efficacy significantly and positively affect employee performance. Moreover, supervisors' social support and self-efficacy helped in office de-clutter, further ensuring better performance.
Bibliography:ObjectType-Article-1
SourceType-Scholarly Journals-1
ObjectType-Feature-2
content type line 14
ISSN:2076-3387
2076-3387
DOI:10.3390/admsci12040177