Korean Patient-Perceived Satisfaction Scale of Community-Based Case Management Services (Korean-PSCCM): Development and Psychometric Evaluation

• Published in: Journal of community health nursing Vol. 34; no. 1; p. 32
• Main Authors: Park, Claire Su-Yeon, Yoon, Saunjoo L, Yun, Soon-Nyung, Park, Eunok
• Format: Journal Article
• Language: English
• Published: United States 01.01.2017
• Subjects: Aged; Case Management - standards; Community Health Nursing - standards; Female; Humans; Male; Middle Aged; Patient Satisfaction; Psychometrics; Referral and Consultation; Reproducibility of Results; Republic of Korea; Surveys and Questionnaires; Treatment Outcome; patient satisfaction; instrument development; community health nursing; Case management; advocacy

This study aimed to develop and psychometrically test an instrument for measuring patient-perceived satisfaction with community-based case management services in Korea. The study was conducted in 4 phases: Phase I, development of the instrument; Phase II, pilot testing of the instrument; Phase III,...