Programmes targeting student retention/success and satisfaction/experience in higher education: A systematic review

Inequalities in student enrolment, retention and success for specific demographic groups exist throughout the higher education sector. Although there are numerous and diverse initiatives implemented in universities to support student retention and/or success, experience and/or satisfaction, the feas...

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Bibliographic Details
Published inJournal of higher education policy and management Vol. 44; no. 3; pp. 223 - 239
Main Authors Eather, Narelle, Mavilidi, Myrto F., Sharp, Heather, Parkes, Robert
Format Journal Article
LanguageEnglish
Published Abingdon Routledge 01.06.2022
Taylor & Francis Ltd
Subjects
Academic Achievement
College Students
Educational inequality
Educational systems
experience
First Year Seminars
Higher education
Literature Reviews
Mentors
Outcomes of Education
Program Effectiveness
Program Evaluation
retention
Satisfaction
School Holding Power
School Orientation
Student
Student Experience
Student retention
Student Satisfaction
Success
Systematic review
Systematic reviews
Undergraduate students
Universities
University administration
University students
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Summary:Inequalities in student enrolment, retention and success for specific demographic groups exist throughout the higher education sector. Although there are numerous and diverse initiatives implemented in universities to support student retention and/or success, experience and/or satisfaction, the feasibility or effectiveness of programs targeting these outcomes has not been systematically explored. The objective of this systematic review was to report the success of interventions or programs delivered in universities specifically targeting improved student outcomes based on published quantitative data. A systematic search of peer-reviewed papers (2009-2019) from four electronic databases (INFROMIT, PROQUEST, EBSCO and SCOPUS) was conducted. Most of the 55 studies included targeted 1 st year undergraduate students from varied disciplines. The positive findings relating to student retention and academic success, and student satisfaction and experience reported in this review are promising. The review concludes by outlining implications for higher education providers seeking to determine institutional policies on investment in student retention and experience interventions.
Bibliography:Refereed article. Includes bibliographical references.
ISSN:1360-080X
1469-9508
DOI:10.1080/1360080X.2021.2021600