An innovative performance measurement method for supply chain management

Supply chain management has become such a popular topic in modern business management and researches. It brings the revolutionary philosophy and approach to manage the business with the sustained competitiveness. However, the existing performance measurement theory fails to provide its necessary sup...

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Published inSupply chain management Vol. 8; no. 3; pp. 209 - 223
Main Authors Chan, Felix T.S., Qi, H.J.
Format Journal Article
LanguageEnglish
Published Bradford MCB UP Ltd 01.08.2003
Emerald Group Publishing Limited
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Abstract Supply chain management has become such a popular topic in modern business management and researches. It brings the revolutionary philosophy and approach to manage the business with the sustained competitiveness. However, the existing performance measurement theory fails to provide its necessary support in strategy development, decision making, and performance improvement. This paper attempts to propose an innovative performance measurement method to contribute to the development of supply chain management. A process-based systematic perspective is employed to build an effective model to measure the holistic performance of complex supply chains. Fuzzy set theory is introduced to address the real situation in judgment and evaluation processes. The main framework of this method is outlined with some suggestions and a simple example.
AbstractList Supply chain management has become such a popular topic in modern business management and researches. It brings the revolutionary philosophy and approach to manage the business with the sustained competitiveness. However, the existing performance measurement theory fails to provide its necessary support in strategy development, decision making, and performance improvement. This paper attempts to propose an innovative performance measurement method to contribute to the development of supply chain management. A process-based systematic perspective is employed to build an effective model to measure the holistic performance of complex supply chains. Fuzzy set theory is introduced to address the real situation in judgment and evaluation processes. The main framework of this method is outlined with some suggestions and a simple example.
Supply chain management has become such a popular topic in modern business management and researches. It brings the revolutionary philosophy and approach to manage the business with the sustained competitiveness. However, the existing performance measurement theory fails to provide its necessary support in strategy development, decision making, and performance improvement. This paper attempts to propose an innovative performance measurement method to contribute to the development of supply chain management. A process-based systematic perspective is employed to build an effective model to measure the holistic performance of complex supply chains. Fuzzy set theory is introduced to address the real situation in judgment and evaluation processes. The main framework of this method is outlined with some suggestions and a simple example.[PUBLICATION ABSTRACT]
Supply chain management has become such a popular topic in modern business management and researches. It brings the revolutionary philosophy and approach to manage the business with the sustained competitiveness. However, the existing performance measurement theory fails to provide its necessary support in strategy development, decision making, and performance improvement. This paper attempts to propose an innovative performance measurement method to contribute to the development of supply chain management. A processbased systematic perspective is employed to build an effective model to measure the holistic performance of complex supply chains. Fuzzy set theory is introduced to address the real situation in judgment and evaluation processes. The main framework of this method is outlined with some suggestions and a simple example.
Author Qi, H.J.
Chan, Felix T.S.
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  surname: Qi
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  organization: H.J. Qi is a Research Student, in the Department of Industrial and Manufacturing Systems Engineering, The University of Hong Kong, Hong Kong
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Snippet Supply chain management has become such a popular topic in modern business management and researches. It brings the revolutionary philosophy and approach to...
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StartPage 209
SubjectTerms Fuzzy sets
Management
Mathematical models
Measurement
Methods
Performance evaluation
Performance measures
Process control
Process controls
Strategic management
Studies
Supply chain management
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Title An innovative performance measurement method for supply chain management
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