Work Stress Hampering Employee Performance During COVID-19: Is Safety Culture Needed?

During uncertain situations, such as the COVID-19 partial lockdown, maintaining satisfactory levels of employee performance (EP) is an important area of concern for many organizations. The current study examines the relationship of work stress due to COVID-19 (COVID-19 STR) and EP. Using social exch...

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Published inFrontiers in psychology Vol. 12; p. 655839
Main Authors Saleem, Farida, Malik, Muhammad Imran, Qureshi, Saiqa Saddiqa
Format Journal Article
LanguageEnglish
Published Frontiers Media S.A 26.08.2021
Subjects
COVID-19
employee performance
Psychology
safety culture
social exchange theory
work stress
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Summary:During uncertain situations, such as the COVID-19 partial lockdown, maintaining satisfactory levels of employee performance (EP) is an important area of concern for many organizations. The current study examines the relationship of work stress due to COVID-19 (COVID-19 STR) and EP. Using social exchange theory (SET), safety culture (SC) is presented as a moderator for stress and performance relationships. A sample of 213 bank employees was collected using a convenient sampling method. Data were analyzed using stepwise linear regression and PROCESS Macro by Hayes (2013) . Results revealed that COVID-19 STR has a negative impact on task and contextual performance (CP) and a positive impact on adaptive performance (AP). Similarly, the prevalence of SC significantly moderates the stress and performance relationships.
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This article was submitted to Performance Science, a section of the journal Frontiers in Psychology
Edited by: Rita F. De Oliveira, London South Bank University, United Kingdom
Reviewed by: Vincenzo Cupelli, Retired, Florence, Italy; Mashura Shammi, Jahangirnagar University, Bangladesh
ISSN:1664-1078
1664-1078
DOI:10.3389/fpsyg.2021.655839