A Knowledge-Based Framework for Measuring Organizational Readiness for the Adoption of B2B Integration Systems

• Published in: Information systems management Vol. 27; no. 3; pp. 253 - 266
• Main Authors: Mouzakitis, Spyros, Askounis, Dimitris
• Format: Journal Article
• Language: English
• Published: Abingdon Taylor & Francis Group 16.07.2010; Taylor & Francis Ltd
• Subjects: adoption; B2B integration; Business to business commerce; capability model; Electronic commerce; indicators; Information systems; inter-organizational systems; Knowledge base; Management; Organizational behavior; organizational readiness; Studies; Success factors; Systems integration; Technology adoption; Greece
• ISSN: 1058-0530; 1934-8703
• DOI: 10.1080/10580530.2010.493842

Organizational readiness has long been identified as a critical success factor for the adoption of inter-organizational systems. This article presents a knowledge-based methodology for constructing readiness assessment instruments for B2B integration solutions and examines its validation by conducting structural equation modeling analysis with input data from wholesale trading firms in Greece. Strong emphasis is given to the usability and appropriateness of the produced indicators and the relevant gap in literature is addressed. The B2Bi success factors that are presented and the final set of their underlying indicators can provide a starting point for conducting organizational readiness evaluations for the successful adoption of multi-enterprise integration solutions. Our methodology and findings can assist enterprises and public bodies to utilize, share, and enrich a knowledge base about B2Bi organizational readiness, throughout their evolution as part of the Knowledge Society.