The application of generational theory to tourism consumer behavior: An American perspective

• Published in: Tourism management (1982) Vol. 37; pp. 147 - 164
• Main Authors: Li, Xiangping, Li, Xiang (Robert), Hudson, Simon
• Format: Journal Article
• Language: English
• Published: Elsevier Ltd 01.08.2013; Elsevier Science
• Subjects: Altersgruppe; Generational theory; International tourist behavior; Internationaler Tourismus; Perceptual mapping techniques; Tourism consumption systems (TCS); Urlaubsverhalten; USA; Tourism consumption systems (TCS); Generational theory; Perceptual mapping techniques; International tourist behavior
• ISSN: 0261-5177; 1879-3193
• DOI: 10.1016/j.tourman.2013.01.015

The purpose of this study was to examine the attitudes and behaviors of American international travelers using a generational analysis. Based on Woodside and Dubelaar (2002)'s theory of tourism consumption systems (TCS), five hypotheses were proposed regarding tourists' information source preferences, destination visitation history, future destination preferences, destination evaluation criteria, and travel activity preferences. The study utilized Chi-square and ANOVA tests to detect statistically significant differences among generations. Additionally, two perceptual mapping techniques (correspondence analysis and multidimensional scaling analysis) were employed to graphically discern the relationships between generations and the variables of interest. The results support all five hypotheses, revealing not only a number of significant differences among generations, but also some important similarities. The study provides important empirical support for the theory of TCS, whilst showing the value of generational analysis as a commonsense segmentation criterion in travel market research. ► Four American generations' international travel behavior is examined. ► Generations are silent Generation, Baby Boomers, Generation X, and Generation Y. ► Theory of tourism consumption systems (TCS) is used to generate five hypotheses. ► Significant differences and important similarities are revealed among generations.