Knowledge management governance - a strategic driver

• Published in: Knowledge management research & practice Vol. 9; no. 2; pp. 136 - 150
• Main Authors: Zyngier, Suzanne, Venkitachalam, Krishna
• Format: Journal Article
• Language: English
• Published: London Taylor & Francis 01.06.2011; Palgrave Macmillan UK; Macmillan; Taylor & Francis Ltd
• Subjects: alignment; Alliances; Applied sciences; Business and Management; Competitive advantage; Computer science; control theory; systems; Customization; Exact sciences and technology; implementation; Information systems. Data bases; KM governance; KM strategy; Knowledge Management; Management; Memory organisation. Data processing; Operations Research/Decision Theory; Organization theory; Software; Strategic management; Strategic planning; Studies; Success; alignment; KM governance; KM strategy; implementation; Knowledge engineering; Alignment; Strategy; Knowledge management; Governance; Modeling; Maturity
• ISSN: 1477-8238; 1477-8246
• DOI: 10.1057/kmrp.2011.5

This paper investigates how Knowledge management (KM) governance drives the effective implementation of KM strategy in organizations. To this end, we analysed the survey evidence from 218 organizations from the perspective of KM governance, selection of techniques in the development and implementation of knowledge strategy and its alignment with business strategy. Based on the analysis, we have developed a model of KM governance explaining elements of KM maturity that lead to strategic benefits realization. We reveal the relative importance of the roles of KM authority entities and the vital link between KM governance and corporate governance. These underscore how the KM governance environment supports the effective management of knowledge through strategically aligned, governed, transparent activity.