Living Labs for User-Driven Innovation: A Process Reference Model

Living labs are innovation infrastructures within which software companies and research organizations collaborate with lead users and early adopters in creating participative strategies to define, design, develop, and validate new products and services that maximize the socioeconomic conditions of t...

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Bibliographic Details
Published inResearch technology management Vol. 56; no. 3; pp. 29 - 39
Main Authors Guzmán, Javier García, del Carpio, Alvaro Fernández, Colomo-Palacios, Ricardo, de Diego, Manuel Velasco
Format Journal Article
LanguageEnglish
Published Arlington Taylor & Francis 01.05.2013
Industrial Research Institute, Inc
Taylor & Francis Ltd
Subjects
Co-design
Collaboration
Community
Designers
End users
Infrastructure
Innovations
Knowledge management
Living lab
Process reference model
Product development
Research centers
Socioeconomic factors
Software industry
Studies
Usability
User innovation
User needs
Users
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Summary:Living labs are innovation infrastructures within which software companies and research organizations collaborate with lead users and early adopters in creating participative strategies to define, design, develop, and validate new products and services that maximize the socioeconomic conditions of the partnership. For this kind of innovation cluster to succeed, it must implement effective practices to manage the collaboration. However, there is currently no process reference model for efficient practices to manage a living lab. A case study involving six living labs was carried out to create and validate a process reference model for living labs.
ISSN:0895-6308
1930-0166
DOI:10.5437/08956308X5603087