A conceptual model for measuring supply chain's performance

In this article, a conceptual model for measuring supply chain (SC) performance is proposed which can be used for most organisations with the same class at various industries. The model has been developed according to performance metrics interdependencies and some existing shortcomings in the availa...

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Bibliographic Details
Published inProduction planning & control Vol. 23; no. 9; pp. 694 - 706
Main Authors Najmi, A., Makui, A.
Format Journal Article
LanguageEnglish
Published London Taylor & Francis Group 01.09.2012
Taylor & Francis LLC
Subjects
analytical hierarchy process
Chains
Decision making
Decision making models
DEMATEL
Hierarchies
Mathematical analysis
Mathematical problems
Methodology
metrics interdependencies
Performance evaluation
performance measurement
Production planning
Studies
supply chain
Supply chains
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Summary:In this article, a conceptual model for measuring supply chain (SC) performance is proposed which can be used for most organisations with the same class at various industries. The model has been developed according to performance metrics interdependencies and some existing shortcomings in the available literature of performance models. Furthermore, it has tried to see the key features of a performance evaluation model. The methodology which is used for solving and integrating the model is a combination of the analytical hierarchy process (AHP) and Decision Making Trial and Evaluation Laboratory (DEMATEL) methods. The DEMATEL and AHP are used for understanding the relationship between comparison metrics and integration to provide a value for performance, respectively.
Bibliography:ObjectType-Article-2
SourceType-Scholarly Journals-1
ObjectType-Feature-1
content type line 23
ISSN:0953-7287
1366-5871
DOI:10.1080/09537287.2011.586004