Scaling up the task-sharing of psychological therapies: A formative study of the PEERS smartphone application for supervision and quality assurance in rural India

• Published in: Global mental health Vol. 11; p. e20
• Main Authors: Singla, Daisy R., Fernandes, Luanna, Savel, Katarina, Shah, Ankita, Agrawal, Ravindra, Bhan, Anant, Nadkarni, Abhijit, Sharma, Akshita, Khan, Azaz, Lahiri, Anuja, Tugnawat, Deepak, Lesh, Neal, Patel, Vikram, Naslund, John
• Format: Journal Article
• Language: English
• Published: Cambridge, UK Cambridge University Press 2024
• Subjects: depression; digital; global mental health; measurement-based; Peer supervision; Quality of Care; Telemedicine and digital platforms; digital; measurement-based; depression; Peer supervision; global mental health
• ISSN: 2054-4251; 2054-4251
• DOI: 10.1017/gmh.2024.11

Measurement-based peer supervision is one strategy to assure the quality of psychological treatments delivered by non-mental health specialist providers. In this formative study, we aimed to 1) describe the development and 2) examine the acceptability and feasibility of PEERS (Promoting Effective mental healthcare through peER Supervision)—a novel smartphone app that aims to facilitate registering and scheduling patients, collecting patient outcomes, rating therapy quality and assessing supervision quality—among frontline treatment providers delivering behavioral activation treatment for depression. The PEERS prototype was developed and tested in 2021, and version 1 was launched in 2022. To date, 215 treatment providers (98% female; ages 30–35) in Madhya Pradesh and Goa, India, have been trained to use PEERS and 65.58% have completed the supplemental, virtual PEERS course. Focus group discussions with 98 providers were examined according to four themes—training and education, app effectiveness, user experience and adherence and data privacy and safety. This yielded commonly endorsed facilitators (e.g., collaborative learning through group supervision, the convenience of consolidated patient data), barriers (e.g., difficulties with new technologies) and suggested changes (e.g., esthetic improvements, suicide risk assessment prompt). The PEERS app has the potential to scale measurement-based peer supervision to facilitate quality assurance of psychological treatments across contexts.