Quality-focused performance measurement systems: a normative model

Notes the importance of strategic objectives to facilitate the development of competitive advantage in specific markets or market segments. Further notes the importance of the relationship between the firm's strategies, organizational actions and performance for the development of quality-focus...

Full description

Saved in:
Bibliographic Details
Published inInternational journal of operations & production management Vol. 18; no. 8; pp. 740 - 766
Main Author Lockamy, Archie
Format Journal Article
LanguageEnglish
Published Bradford MCB UP Ltd 01.08.1998
Emerald Group Publishing Limited
Subjects
Accounting
Competitive advantage
Cost accounting
Manufacturing
Material requirements planning
Materials management
Meetings
Objectives
Operations management
Optimization
Organizational behavior
Performance evaluation
Quality control
System theory
Theory of constraints
Total quality
Strategic planning
Competitive advantage
Performance measurement
Quality
Online AccessGet full text

Cover

Abstract Notes the importance of strategic objectives to facilitate the development of competitive advantage in specific markets or market segments. Further notes the importance of the relationship between the firm's strategies, organizational actions and performance for the development of quality-focused performance measurement systems, based on results of a study of six firms identified as "world class" by academic and practitioner experts. Concludes with numerous recommendations regarding division and plant strategic quality objectives, quality-focused performance measurement systems and quality-focused performance measurement system linkages.
AbstractList Notes the importance of strategic objectives to facilitate the development of competitive advantage in specific markets or market segments. Further notes the importance of the relationship between the firm’s strategies, organizational actions and performance for the development of quality‐focused performance measurement systems, based on results of a study of six firms identified as “world class” by academic and practitioner experts. Concludes with numerous recommendations regarding division and plant strategic quality objectives, quality‐focused performance measurement systems and quality‐focused performance measurement system linkages.
Notes the importance of strategic objectives to facilitate the development of competitive advantage in specific markets or market segments. Further notes the importance of the relationship between the firms strategies, organizational actions and performance for the development of quality-focused performance measurement systems, based on results of a study of six firms identified as world class by academic and practitioner experts. Concludes with numerous recommendations regarding division and plant strategic quality objectives, quality-focused performance measurement systems and quality-focused performance measurement system linkages.
Author Lockamy, Archie
Author_xml – sequence: 1
  givenname: Archie
  surname: Lockamy
  fullname: Lockamy, Archie
  organization: Florida Agricultural and Mechanical University, Florida, USA
BookMark eNp90MtKxDAUBuAgIzgz-gDuigvdWD25NY07HbzBgAi6Lpn2BDr0ZtIK8_amjrhw1FUW5_tPkn9GJk3bICHHFC4ohfQSqBBcKp1SYFQJAXtkSpVM40RqPiHTcR4HoA7IzPs1ADBO5ZTcPA-mKvtNbNt88FhEHTrbuto0OUY1Gj84rLHpI7_xPdb-KjJRM8778j2AtsDqkOxbU3k8-jrn5PXu9mXxEC-f7h8X18s4F5T2sdaSgeRo9YqDYahyZHmKjCspGUcJqS2U5qvUmlWhANAIKT-hFiGk-Zycbfd2rn0b0PdZXfocq8o02A4-U4ILoIolQZ7-K5mWPKHhMXNy8gOu28E14RcZ44wnkOpxG92i3LXeO7RZ58rauE1GIRvLz3bKD5nzbSaU50xVfEd2aNYVNnD4nf99wwfxKpMZ
CODEN IOPMDU
CitedBy_id crossref_primary_10_1108_IJQSS_09_2017_0080
crossref_primary_10_1108_01443570110393414
crossref_primary_10_1108_14635770410557708
crossref_primary_10_1108_01443570810919350
crossref_primary_10_1108_14635770810887203
crossref_primary_10_1108_14635770810854344
crossref_primary_10_1108_01443571111144850
crossref_primary_10_1016_j_compind_2005_03_001
crossref_primary_10_1177_0972150915597607
crossref_primary_10_1016_j_ijpe_2015_07_015
crossref_primary_10_1108_BIJ_08_2017_0224
crossref_primary_10_1108_IJPPM_05_2019_0230
crossref_primary_10_1108_09600030610661804
crossref_primary_10_1142_S0219686707000887
crossref_primary_10_1057_palgrave_mel_9100179
crossref_primary_10_1080_00207540600806513
crossref_primary_10_1108_IJQRM_03_2019_0073
crossref_primary_10_1108_02656710510591200
crossref_primary_10_1111_j_1468_2370_2005_00106_x
crossref_primary_10_1177_030630700603200102
crossref_primary_10_1186_s40852_016_0031_2
crossref_primary_10_1108_17410400710823615
crossref_primary_10_4995_ijpme_2015_3245
crossref_primary_10_1080_14783363_2017_1408402
crossref_primary_10_1016_S0272_6963_03_00004_4
crossref_primary_10_1080_14783363_2017_1356201
crossref_primary_10_1108_IJQRM_11_2017_0245
crossref_primary_10_1108_01443570810888607
crossref_primary_10_1108_14635771111121702
crossref_primary_10_1108_17410380510594480
crossref_primary_10_1108_01443571011024610
Cites_doi 10.1111/j.1540-5915.1995.tb01445.x
10.1080/00207548608919710
10.1177/088636878001200102
10.1057/palgrave.jibs.8490201
10.1108/eb054798
10.1080/09537289008919295
10.1287/mnsc.37.9.1107
10.1108/eb054781
10.1111/j.1540-5915.1996.tb00841.x
10.1177/002224298504900403
10.1016/0925-5273(94)00093-P
10.1080/00207548508904774
10.1016/0272-6963(93)90002-7
10.1111/j.1540-5915.1996.tb00842.x
10.1111/j.1745-493X.1983.tb00078.x
10.1080/00224065.1986.11978984
10.1080/00207549008942850
10.1108/14637159610151217
10.1108/14635779510099220
10.1016/S0272-6963(97)90004-8
10.1111/j.1540-5915.1989.tb01421.x
10.1097/00006199-196807000-00014
10.1002/smj.4250050106
10.1108/02656719210020423
10.1108/01443579210008097
10.1108/01443579510083622
10.1108/eb054566
10.1016/0165-4101(94)90023-X
10.5465/amr.1989.4308385
10.1108/14635779510081616
10.1287/inte.5.4.1
10.2307/249364
10.1111/j.1540-5915.1995.tb01441.x
10.1108/02635579210012223
10.1016/0272-6963(89)90033-8
10.1080/00207548808947986
10.1108/14635779510090517
10.1108/eb054784
10.2307/41165876
10.1006/mare.1993.1016
10.1108/01443579510090363
10.1057/ori.1991.21
10.1108/14635779510090508
ContentType Journal Article
Copyright MCB UP Limited
MCB UP Limited 1998
Copyright_xml – notice: MCB UP Limited
– notice: MCB UP Limited 1998
DBID AAYXX
CITATION
0U~
1-H
7TB
7WY
7WZ
7XB
8AO
8FD
8FE
8FG
8FI
ABJCF
AFKRA
AZQEC
BENPR
BEZIV
BGLVJ
CCPQU
DWQXO
FR3
FYUFA
F~G
GNUQQ
GUQSH
HCIFZ
K6~
K8~
L.-
L.0
L6V
M0C
M0T
M2O
M7S
MBDVC
PQBIZ
PQEST
PQQKQ
PQUKI
PRINS
PTHSS
Q9U
DOI 10.1108/01443579810217440
DatabaseName CrossRef
Global News & ABI/Inform Professional
Trade PRO
Mechanical & Transportation Engineering Abstracts
Access via ABI/INFORM (ProQuest)
ABI/INFORM Global (PDF only)
ProQuest Central (purchase pre-March 2016)
ProQuest Pharma Collection
Technology Research Database
ProQuest SciTech Collection
ProQuest Technology Collection
Hospital Premium Collection
Materials Science & Engineering Database (Proquest)
ProQuest Central UK/Ireland
ProQuest Central Essentials
AUTh Library subscriptions: ProQuest Central
ProQuest Business Premium Collection
Technology Collection
ProQuest One Community College
ProQuest Central
Engineering Research Database
Health Research Premium Collection
ABI/INFORM Global (Corporate)
ProQuest Central Student
Research Library Prep
SciTech Premium Collection (Proquest) (PQ_SDU_P3)
ProQuest Business Collection
DELNET Management Collection
ABI/INFORM Professional Advanced
ABI/INFORM Professional Standard
ProQuest Engineering Collection
ABI/INFORM Global (ProQuest)
ProQuest Healthcare Administration Database
ProQuest research library
Engineering Database
Research Library (Corporate)
ProQuest One Business
ProQuest One Academic Eastern Edition (DO NOT USE)
ProQuest One Academic
ProQuest One Academic UKI Edition
ProQuest Central China
Engineering Collection
ProQuest Central Basic
DatabaseTitle CrossRef
ABI/INFORM Global (Corporate)
ProQuest One Business
Research Library Prep
ProQuest Central Student
Technology Collection
Technology Research Database
Mechanical & Transportation Engineering Abstracts
ProQuest Central Essentials
SciTech Premium Collection
ProQuest One Community College
Trade PRO
ProQuest Pharma Collection
ProQuest Central China
ABI/INFORM Complete
ProQuest Central
Global News & ABI/Inform Professional
ABI/INFORM Professional Advanced
ProQuest Engineering Collection
Health Research Premium Collection
ABI/INFORM Professional Standard
ProQuest Central Korea
ProQuest Research Library
Engineering Collection
Business Premium Collection
ABI/INFORM Global
Engineering Database
ProQuest Central Basic
ProQuest One Academic Eastern Edition
ProQuest Health Management
ProQuest Hospital Collection
ProQuest Technology Collection
ProQuest SciTech Collection
ProQuest Business Collection
ProQuest One Academic UKI Edition
ProQuest DELNET Management Collection
Materials Science & Engineering Collection
Engineering Research Database
ProQuest One Academic
DatabaseTitleList CrossRef
Technology Research Database

ABI/INFORM Global (Corporate)
Technology Research Database
Database_xml – sequence: 1
  dbid: 8FG
  name: ProQuest Technology Collection
  url: https://search.proquest.com/technologycollection1
  sourceTypes: Aggregation Database
DeliveryMethod fulltext_linktorsrc
Discipline Engineering
Business
EISSN 1758-6593
EndPage 766
ExternalDocumentID 116359868
10_1108_01443579810217440
10.1108/01443579810217440
GroupedDBID -~X
.WW
0R~
1WG
29J
3FY
3V.
4.4
5GY
5VS
70U
7WY
8AO
8FE
8FG
8FI
8R4
8R5
9E0
9F-
AADTA
AADXL
AAGBP
AAMCF
AAPBV
AAPSD
AAUDR
ABCTS
ABEAN
ABIJV
ABJCF
ABSDC
ACBMB
ACGFO
ACGFS
ACHQT
ACIWK
ACMTK
ADBBV
ADFRT
ADOMW
AEBZA
AEDOK
AEGYS
AEMMR
AETHF
AEUCW
AFKRA
AFNZV
AIAFM
AJEBP
AJFKA
ALMA_UNASSIGNED_HOLDINGS
APPLU
AQUVI
ASMFL
ASPBG
ATGMP
AUCOK
AVELQ
AVWKF
AZFZN
AZQEC
BENPR
BEZIV
BFOSL
BFQZO
BGLVJ
BLEHN
BPHCQ
BTXLY
BUONS
BVXVI
CAG
CCPQU
COF
CS3
DU5
DWQXO
EBS
ECCUG
EJD
FNNZZ
FYUFA
GEA
GEB
GEC
GEI
GMM
GMN
GMX
GNUQQ
GQ.
GROUPED_ABI_INFORM_COMPLETE
GROUPED_ABI_INFORM_RESEARCH
GUQSH
HCIFZ
HZ~
H~9
IAO
IEA
IGG
IJT
IOF
IPNFZ
J1Y
JI-
JL0
K6~
K8~
L6V
LXL
LXN
M0C
M0T
M2O
M42
M7S
MORNK
MS~
N95
O9-
P2P
PQBIZ
PQQKQ
PRG
PROAC
PTHSS
Q2X
RIG
ROL
RXW
SCAQC
SDURG
TAE
TEM
TET
TFE
TGG
TMD
TMF
TMK
TMT
UKHRP
UPT
V1G
WH7
Z11
Z12
Z21
ZYZAG
AAKOT
AAYXX
ABJNI
ACTSA
ADQHX
AEFVF
AGZLY
ALIPV
AODMV
CITATION
EOXHF
H13
0U~
1-H
7TB
7XB
8FD
ADMHG
FR3
L.-
L.0
MBDVC
PQEST
PQUKI
PRINS
Q9U
AILOG
ID FETCH-LOGICAL-c411t-9952053ef9b30a2e7ce2c8e2375523e508fd793b8fabd700ea4550a2e794ef993
IEDL.DBID ZYZAG
ISSN 0144-3577
IngestDate Fri Oct 25 08:59:43 EDT 2024
Sat Oct 26 01:19:43 EDT 2024
Thu Oct 10 20:08:54 EDT 2024
Fri Aug 23 01:21:54 EDT 2024
Mon Nov 06 04:11:12 EST 2023
Wed Jul 31 14:17:34 EDT 2019
IsPeerReviewed true
IsScholarly true
Issue 8
Keywords Strategic planning
Competitive advantage
Performance measurement
Quality
Language English
LinkModel DirectLink
MergedId FETCHMERGED-LOGICAL-c411t-9952053ef9b30a2e7ce2c8e2375523e508fd793b8fabd700ea4550a2e794ef993
Notes ObjectType-Article-2
SourceType-Scholarly Journals-1
ObjectType-Feature-1
content type line 23
PQID 232360896
PQPubID 23500
PageCount 27
ParticipantIDs proquest_miscellaneous_743401726
crossref_primary_10_1108_01443579810217440
proquest_journals_232360896
emerald_primary_10_1108_01443579810217440
proquest_miscellaneous_29536105
PublicationCentury 1900
PublicationDate 19980801
PublicationDateYYYYMMDD 1998-08-01
PublicationDate_xml – month: 08
  year: 1998
  text: 19980801
  day: 01
PublicationDecade 1990
PublicationPlace Bradford
PublicationPlace_xml – name: Bradford
PublicationTitle International journal of operations & production management
PublicationYear 1998
Publisher MCB UP Ltd
Emerald Group Publishing Limited
Publisher_xml – name: MCB UP Ltd
– name: Emerald Group Publishing Limited
References key2022020420122000000_b91
key2022020420122000000_b111
key2022020420122000000_b90
key2022020420122000000_b112
key2022020420122000000_b110
key2022020420122000000_b95
key2022020420122000000_b94
key2022020420122000000_b93
key2022020420122000000_b92
key2022020420122000000_b11
key2022020420122000000_b99
key2022020420122000000_b108
key2022020420122000000_b10
key2022020420122000000_b98
key2022020420122000000_b109
key2022020420122000000_b97
key2022020420122000000_b106
key2022020420122000000_b96
key2022020420122000000_b107
key2022020420122000000_b15
key2022020420122000000_b104
key2022020420122000000_b14
key2022020420122000000_b105
key2022020420122000000_b13
key2022020420122000000_b102
key2022020420122000000_b12
key2022020420122000000_b103
key2022020420122000000_b19
key2022020420122000000_b18
key2022020420122000000_b17
key2022020420122000000_b16
key2022020420122000000_b80
key2022020420122000000_b84
key2022020420122000000_b83
key2022020420122000000_b82
key2022020420122000000_b81
key2022020420122000000_b88
key2022020420122000000_b87
key2022020420122000000_b86
key2022020420122000000_b117
key2022020420122000000_b85
key2022020420122000000_b118
key2022020420122000000_b115
key2022020420122000000_b116
key2022020420122000000_b113
key2022020420122000000_b89
key2022020420122000000_b114
key2022020420122000000_b73
key2022020420122000000_b72
key2022020420122000000_b71
key2022020420122000000_b70
key2022020420122000000_b77
key2022020420122000000_b76
key2022020420122000000_b75
key2022020420122000000_b74
key2022020420122000000_b79
key2022020420122000000_b78
key2022020420122000000_b1
key2022020420122000000_b2
key2022020420122000000_b62
key2022020420122000000_b61
key2022020420122000000_b60
key2022020420122000000_b66
key2022020420122000000_b65
key2022020420122000000_b64
key2022020420122000000_b63
key2022020420122000000_b69
key2022020420122000000_b68
key2022020420122000000_b67
key2022020420122000000_b51
key2022020420122000000_b50
key2022020420122000000_b55
key2022020420122000000_b54
key2022020420122000000_b53
key2022020420122000000_b52
key2022020420122000000_b59
key2022020420122000000_b58
key2022020420122000000_b57
key2022020420122000000_b56
key2022020420122000000_b7
key2022020420122000000_b8
key2022020420122000000_b9
key2022020420122000000_b3
key2022020420122000000_b4
key2022020420122000000_b5
key2022020420122000000_b6
key2022020420122000000_b40
key2022020420122000000_b44
key2022020420122000000_b43
key2022020420122000000_b42
key2022020420122000000_b41
key2022020420122000000_b48
key2022020420122000000_b47
key2022020420122000000_b46
key2022020420122000000_b45
key2022020420122000000_b49
key2022020420122000000_b33
key2022020420122000000_b32
key2022020420122000000_b31
key2022020420122000000_b30
key2022020420122000000_b37
key2022020420122000000_b36
key2022020420122000000_b35
key2022020420122000000_b34
key2022020420122000000_b39
key2022020420122000000_b38
key2022020420122000000_b100
key2022020420122000000_b101
key2022020420122000000_b22
key2022020420122000000_b21
key2022020420122000000_b20
key2022020420122000000_b26
key2022020420122000000_b25
key2022020420122000000_b24
key2022020420122000000_b23
key2022020420122000000_b29
key2022020420122000000_b28
key2022020420122000000_b27
References_xml – ident: key2022020420122000000_b33
– ident: key2022020420122000000_b56
– ident: key2022020420122000000_b40
  doi: 10.1111/j.1540-5915.1995.tb01445.x
– ident: key2022020420122000000_b3
  doi: 10.1080/00207548608919710
– ident: key2022020420122000000_b114
– ident: key2022020420122000000_b42
– ident: key2022020420122000000_b90
  doi: 10.1177/088636878001200102
– ident: key2022020420122000000_b26
  doi: 10.1057/palgrave.jibs.8490201
– ident: key2022020420122000000_b65
– ident: key2022020420122000000_b13
– ident: key2022020420122000000_b97
  doi: 10.1108/eb054798
– ident: key2022020420122000000_b88
  doi: 10.1080/09537289008919295
– ident: key2022020420122000000_b100
– ident: key2022020420122000000_b6
  doi: 10.1287/mnsc.37.9.1107
– ident: key2022020420122000000_b5
– ident: key2022020420122000000_b113
  doi: 10.1108/eb054781
– ident: key2022020420122000000_b53
– ident: key2022020420122000000_b8
  doi: 10.1111/j.1540-5915.1996.tb00841.x
– ident: key2022020420122000000_b22
– ident: key2022020420122000000_b74
– ident: key2022020420122000000_b84
  doi: 10.1177/002224298504900403
– ident: key2022020420122000000_b27
  doi: 10.1016/0925-5273(94)00093-P
– ident: key2022020420122000000_b94
  doi: 10.1080/00207548508904774
– ident: key2022020420122000000_b99
– ident: key2022020420122000000_b79
  doi: 10.1016/0272-6963(93)90002-7
– ident: key2022020420122000000_b2
  doi: 10.1111/j.1540-5915.1996.tb00842.x
– ident: key2022020420122000000_b91
  doi: 10.1111/j.1745-493X.1983.tb00078.x
– ident: key2022020420122000000_b16
– ident: key2022020420122000000_b85
– ident: key2022020420122000000_b105
– ident: key2022020420122000000_b58
  doi: 10.1080/00224065.1986.11978984
– ident: key2022020420122000000_b54
– ident: key2022020420122000000_b31
– ident: key2022020420122000000_b23
  doi: 10.1080/00207549008942850
– ident: key2022020420122000000_b25
– ident: key2022020420122000000_b73
– ident: key2022020420122000000_b96
– ident: key2022020420122000000_b112
– ident: key2022020420122000000_b72
  doi: 10.1108/14637159610151217
– ident: key2022020420122000000_b118
  doi: 10.1108/14635779510099220
– ident: key2022020420122000000_b93
– ident: key2022020420122000000_b70
– ident: key2022020420122000000_b19
– ident: key2022020420122000000_b39
  doi: 10.1016/S0272-6963(97)90004-8
– ident: key2022020420122000000_b92
  doi: 10.1111/j.1540-5915.1989.tb01421.x
– ident: key2022020420122000000_b48
– ident: key2022020420122000000_b11
– ident: key2022020420122000000_b47
  doi: 10.1097/00006199-196807000-00014
– ident: key2022020420122000000_b106
– ident: key2022020420122000000_b108
  doi: 10.1002/smj.4250050106
– ident: key2022020420122000000_b76
– ident: key2022020420122000000_b110
  doi: 10.1108/02656719210020423
– ident: key2022020420122000000_b51
– ident: key2022020420122000000_b34
– ident: key2022020420122000000_b104
  doi: 10.1108/01443579210008097
– ident: key2022020420122000000_b59
– ident: key2022020420122000000_b117
– ident: key2022020420122000000_b82
  doi: 10.1108/01443579510083622
– ident: key2022020420122000000_b20
– ident: key2022020420122000000_b14
– ident: key2022020420122000000_b45
– ident: key2022020420122000000_b62
– ident: key2022020420122000000_b103
– ident: key2022020420122000000_b87
– ident: key2022020420122000000_b67
  doi: 10.1108/eb054566
– ident: key2022020420122000000_b111
  doi: 10.1016/0165-4101(94)90023-X
– ident: key2022020420122000000_b75
– ident: key2022020420122000000_b35
  doi: 10.5465/amr.1989.4308385
– ident: key2022020420122000000_b52
– ident: key2022020420122000000_b115
  doi: 10.1108/14635779510081616
– ident: key2022020420122000000_b98
– ident: key2022020420122000000_b17
– ident: key2022020420122000000_b28
  doi: 10.1287/inte.5.4.1
– ident: key2022020420122000000_b61
– ident: key2022020420122000000_b69
– ident: key2022020420122000000_b78
– ident: key2022020420122000000_b109
– ident: key2022020420122000000_b57
– ident: key2022020420122000000_b32
– ident: key2022020420122000000_b30
  doi: 10.2307/249364
– ident: key2022020420122000000_b95
– ident: key2022020420122000000_b71
  doi: 10.1111/j.1540-5915.1995.tb01441.x
– ident: key2022020420122000000_b64
– ident: key2022020420122000000_b37
– ident: key2022020420122000000_b43
– ident: key2022020420122000000_b1
  doi: 10.1108/02635579210012223
– ident: key2022020420122000000_b101
– ident: key2022020420122000000_b12
– ident: key2022020420122000000_b81
  doi: 10.1016/0272-6963(89)90033-8
– ident: key2022020420122000000_b29
– ident: key2022020420122000000_b89
  doi: 10.1080/00207548808947986
– ident: key2022020420122000000_b77
– ident: key2022020420122000000_b116
  doi: 10.1108/14635779510090517
– ident: key2022020420122000000_b4
– ident: key2022020420122000000_b46
  doi: 10.1108/eb054784
– ident: key2022020420122000000_b50
– ident: key2022020420122000000_b60
– ident: key2022020420122000000_b66
  doi: 10.2307/41165876
– ident: key2022020420122000000_b36
  doi: 10.1006/mare.1993.1016
– ident: key2022020420122000000_b21
– ident: key2022020420122000000_b38
– ident: key2022020420122000000_b63
– ident: key2022020420122000000_b15
– ident: key2022020420122000000_b44
– ident: key2022020420122000000_b102
– ident: key2022020420122000000_b86
– ident: key2022020420122000000_b41
  doi: 10.1108/01443579510090363
– ident: key2022020420122000000_b55
– ident: key2022020420122000000_b80
– ident: key2022020420122000000_b7
– ident: key2022020420122000000_b9
  doi: 10.1057/ori.1991.21
– ident: key2022020420122000000_b24
– ident: key2022020420122000000_b18
– ident: key2022020420122000000_b10
– ident: key2022020420122000000_b49
– ident: key2022020420122000000_b83
– ident: key2022020420122000000_b68
  doi: 10.1108/14635779510090508
– ident: key2022020420122000000_b107
SSID ssj0002315
Score 1.7697666
Snippet Notes the importance of strategic objectives to facilitate the development of competitive advantage in specific markets or market segments. Further notes the...
SourceID proquest
crossref
emerald
SourceType Aggregation Database
Enrichment Source
Publisher
StartPage 740
SubjectTerms Accounting
Competitive advantage
Cost accounting
Manufacturing
Material requirements planning
Materials management
Meetings
Objectives
Operations management
Optimization
Organizational behavior
Performance evaluation
Quality control
System theory
Theory of constraints
Total quality
SummonAdditionalLinks – databaseName: AUTh Library subscriptions: ProQuest Central
  dbid: BENPR
  link: http://utb.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwfV3dS8MwED90A9EH0alY50ce9EEhuKWf8UWcbAzBIeJgb6VtkjfbajfB_95Lm3Zjoq_tpYVL7u53uS-AS1vYEpFAQnV3G4r22qE8tmOK-494nAtfRLoa-XnijafO08ydmdycwqRV1jqxVNQiS_Qd-S1aftvrBdy7zz-oHhqlg6tmgsYmtBk6CqwF7cFw8vLaqGJmRhig10Bt1_dNWLMcfYPP8BEP-iUq15cfK4ZprTp3qaFLszPag12DF8lDtcH7sCHTDmzV6eod2FlpKHgAg6olxjdVWbIopCD5si6AvC-vA0nVwLm4IxFJK9T6hQR6Ks4hTEfDt8cxNVMSaOL0-3PKuctQkqRCHvciJv1EsiSQzPZddDIlAjAlUAjjQEWx8Hs9GelCZk3IHVzE7SNopVkqj4Eg0o5Z5OBKhEke-hpKIZpQ0tU93hNXWHBTsyjMq2YYYelE6EmW6_y04MowsaH9RRPmQllwvU73zze79XaERtaKsDkZFlw0b1FIdOQjSmW2QBIdpEYkaQH5gwKBlKPdYe_k3190YbsqStQZgKfQmn8u5Bmiknl8bs7eD6jf2cY
  priority: 102
  providerName: ProQuest
Title Quality-focused performance measurement systems: a normative model
URI https://www.emerald.com/insight/content/doi/10.1108/01443579810217440/full/html
https://www.proquest.com/docview/232360896
https://search.proquest.com/docview/29536105
https://search.proquest.com/docview/743401726
Volume 18
hasFullText 1
inHoldings 1
isFullTextHit
isPrint
link http://utb.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwrV1ZS8NAEB56gOiDR1WM1ZoHfVBYm-aOb630QLCKWKh9CTk2KNq0mETQX-9srmq8XnzOzMJmd2a_2Z35BuBQciWKSMAhjN2G4HktE8OWbILrj3jccDXXYtXIl0N1MJIvxsq4BFdZLUycVplcx8R--sEPWJDaZInb6IVzwoG4ew0GA5KiGXorBtay0GRX1s37cPpUhirrvIQbvzq5m7T7uXMW06YGqEpQV0sfOr8d7tNRVajXXfjs-CDqrcE8m0KSf_J4GoX2qfNWYHf8xzmuw2oKWvl2sss2oET9GixlOfM1WPnAargJnYSX45V4MycKqMvPF8UJ_HRxJ8knLNLBGW_xfgKdX1CAtebZglGve3s-IGmrBuLIrVZIDEMR0ZyphwstWCLVHCo6OhUlTcFIlyIK9Fz0BLbuWbarCQK1WDU1EzRkVDKkbaj4M5_uAI9w3xYtGTURq6kY8HgeQhqPKoxo3lFcDk6yVTHnCSOHGUcyrJ1m8W9xcJT-6Vz2i4w5dz0Ojotyv4xZz3aAmRp8YCIwlVRBN1QODvKvaKns-cXy6SxCEfZSjnCWA_4HCURzMovJ1d0_B6nDclIdyVIR96ASPkd0H-FRaDegrPf6Dah2usPrm0ZqAO_sgwfJ
link.rule.ids 315,783,787,12779,21402,21723,27938,27939,33387,33388,33758,33759,43614,43819,53279,53407,74371,74638
linkProvider Emerald
linkToHtml http://utb.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwfV1LT8MwDLZgSDwOCAaIMmA9wAGkiK7pK1wQIMaAbadN2q1qm-RGO-iGxL_HadNuGoJr67SSE9uf4xfABeVUIBJIiOpuQ9BeO4TFNCa4_4jHGfd5pKqRB0OvN3ZeJ-5E5-bkOq2y0omFouZZou7Ib9DyU88KmHc3_SBqaJQKruoJGuuw4VC0M6pQvPtcK2JbDzBAn4FQ1_d1ULMYfIPP8BELOgUmV1cfS2ZppTZ3oZ8Lo9Pdg12NFs37cnv3YU2kTdisktWbsLPUTvAAHsqGGN9EZsk8F9ycLqoCzPfFZaBZtm_Ob83ITEvM-oUEaibOIYy7T6PHHtEzEkjidDozwphroxwJiRy2Ilv4ibCTQNjUd9HFFAi_JEcRjAMZxdy3LBGpMmZFyBxcxOgRNNIsFcdgIs6O7cjBlQiSPPQ0pEQsIYWrOrwnLjfgumJROC1bYYSFC6HmWK7y04BLzcSa9hdNOOXSgKtVun--2aq2I9SSlof1uTCgXb9FEVFxjygV2RxJVIgacaQB5h8UCKMc5Qx7J__-og1bvdGgH_Zfhm8t2C7LE1Uu4Ck0Zp9zcYb4ZBafF6fwB0ta21E
linkToPdf http://utb.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwfV1LS8NAEB60haIH0aoYqzYHPSgstnmvF7HaUl-liIXeQpLdvZlE0wr-e2eTTVoq9prMJjA7j2925wFwbjKTIxKIiOxuQ9BfW4SGZkhw_xGPU-ayQFYjv46c4cR6mtpT1VIoU2mVpU3MDTVLInlGfo2e33Q6HnWuhcqKGD8MbtNPIgdIyYtWNU1jE-quhUJVg3qvPxq_VWbZUOMMMIIgpu266oozH4ODz_AR9bo5QpcHIUtOaqVSd2Gtcxc02IUdhR31u2Kz92CDx01olKnrTdheai64D72iPcYPEUk0zzjT00WNgP6xOBrUi2bO2Y0e6HGBYL-RQE7IOYDJoP9-PyRqYgKJrG53Rii1DdQqLpDfncDgbsSNyOOG6doYcHIEY4KhQoaeCELmdjo8kEXNkpBauIiah1CLk5gfgY6oOzQCC1ciZHIw7hACkYXgtuz3HtlMg6uSRX5aNMbw84BCTrVc5acGF4qJFe0fGj9lQoPLVbo132yV2-Ervcv8Sko0aFdvUWHkLUgQ82SOJPLCGlGlBvo_FAiqLBkaO8drf9GGBoqg__I4em7BVlGrKBMDT6A2-5rzUwQrs_BMieEvy4rg9A
openUrl ctx_ver=Z39.88-2004&ctx_enc=info%3Aofi%2Fenc%3AUTF-8&rfr_id=info%3Asid%2Fsummon.serialssolutions.com&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=article&rft.atitle=Quality-focused+performance+measurement+systems%3A+a+normative+model&rft.jtitle=International+journal+of+operations+%26+production+management&rft.au=III%2C+Archie+Lockamy&rft.date=1998-08-01&rft.issn=0144-3577&rft.volume=18&rft.issue=8&rft_id=info:doi/10.1108%2F01443579810217440&rft.externalDBID=NO_FULL_TEXT
thumbnail_l http://covers-cdn.summon.serialssolutions.com/index.aspx?isbn=/lc.gif&issn=0144-3577&client=summon
thumbnail_m http://covers-cdn.summon.serialssolutions.com/index.aspx?isbn=/mc.gif&issn=0144-3577&client=summon
thumbnail_s http://covers-cdn.summon.serialssolutions.com/index.aspx?isbn=/sc.gif&issn=0144-3577&client=summon