Telehealth Clinical Appropriateness and Quality

Contrary to common perception, telehealth is not simply a substitute for in-person care. With an array of modalities-live audio-video, asynchronous patient communication, and remote patient monitoring, to name a few-telehealth creates entirely new avenues of care delivery (Table 1). Although our cur...

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Bibliographic Details
Published inTelemedicine reports Vol. 4; no. 1; pp. 87 - 92
Main Authors Wang, Lulu, Fabiano, Anthony, Venkatesh, Arjun K, Patel, Nick, Hollander, Judd E
Format Journal Article
LanguageEnglish
Published United States Mary Ann Liebert, Inc., publishers 01.05.2023
Mary Ann Liebert
Subjects
clinical appropriateness
Original Research
telehealth
telehealth quality
telehealth training
virtual examination
virtual examination
telehealth training
clinical appropriateness
telehealth
telehealth quality
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Summary:Contrary to common perception, telehealth is not simply a substitute for in-person care. With an array of modalities-live audio-video, asynchronous patient communication, and remote patient monitoring, to name a few-telehealth creates entirely new avenues of care delivery (Table 1). Although our current care model is reactive-relying on episodic visits to an office or hospital-telehealth allows us to be proactive, filling in the gaps to provide a continuum of care. Widespread uptake of telehealth has created fertile ground for long-overdue health system reform. In this study, we describe essential next steps: redefine telehealth clinical appropriateness, evolve payment models, provide necessary training, and reimagine the patient-physician interaction.
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This report is a product of the third annual Massachusetts General Hospital/Mass General Brigham Virtual Care Symposium, hosted on November 8, 2022, which engaged subject matter experts, health care organizations, and academic medical centers across the country in discussion of virtual care.
iORCID ID (https://orcid.org/0000-0002-9556-6108).
ISSN:2692-4366
2692-4366
DOI:10.1089/tmr.2023.0019