Perceptions of Uncivil Student Behavior in Dental Education

• Published in: Journal of dental education Vol. 79; no. 1; pp. 38 - 46
• Main Authors: Ballard, Richard W., Hagan, Joseph L., Townsend, Janice A., Ballard, Mary B., Armbruster, Paul C.
• Format: Journal Article
• Language: English
• Published: United States American Dental Education Association 01.01.2015
• Subjects: Administrative Personnel; Adult; Agonistic Behavior; Attitude of Health Personnel; Cell Phone; classroom behavior; Conflict (Psychology); dental education; dental faculty; Dental Hygienists - education; dental students; Dental Technicians - education; Dentistry; Drinking; Eating; Education, Dental; Ethnic Groups - psychology; Faculty, Dental; Female; gender; Humans; incivility; Male; professionalism; Sex Factors; Social Behavior; Social Environment; Students - psychology; Students, Dental - psychology; Young Adult; dental education; professionalism; dental students; gender; dental faculty; classroom behavior; incivility
• ISSN: 0022-0337; 1930-7837
• DOI: 10.1002/j.0022-0337.2015.79.1.tb05855.x

Students and faculty members in the health professions classroom are expected to exhibit professional behaviors that are conducive to maintaining a positive learning environment, but there is little published research concerning incivility in the area of dental education. The aim of this study was to evaluate differences in perceptions of incivility between dental faculty and students, between students in different courses of study, and between students in different years of dental study. The study utilized an anonymous electronic survey of all dental faculty and administrators and all dental, dental hygiene, and dental laboratory technology students at a single institution. The survey instrument contained questions concerning perceived uncivil behavior in the classroom and clinical settings. Response rates were 54% for faculty and administrators and ranged from 60% to 97% for students in various years and programs. The results were analyzed based on gender, course of study, year of study, and ethnicity. Significant differences were found regarding perceptions of civil behaviour between faculty and students, male and female students, the year of study, and the course of study. These differences point to the need for further research as well as administrative leadership and faculty development to define guidelines in this area in order to ensure a positive learning environment.