Progress in information technology and tourism management: 30 years on and 20 years after the internet - Revisiting Buhalis & Law's landmark study about eTourism

“Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research” is reviewed in terms of its significance to academic literature linking Information and Communication Technologies (ICTs) and tourism. Ten years after its publicati...

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Bibliographic Details
Published inTourism management (1982) Vol. 69; pp. 460 - 470
Main Authors Navío-Marco, Julio, Ruiz-Gómez, Luis Manuel, Sevilla-Sevilla, Claudia
Format Journal Article
LanguageEnglish
Published Elsevier Ltd 01.12.2018
Subjects
Buhalis
Digital tourism
e-Tourism
ICTs
Internet
Law
e-Tourism
Buhalis
Law
Digital tourism
Internet
ICTs
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Summary:“Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research” is reviewed in terms of its significance to academic literature linking Information and Communication Technologies (ICTs) and tourism. Ten years after its publication in 2008, we revisit this paper with a view to observing the main changes in eTourism over these years, analysing the strategic lines that are driving its evolution, and verifying the fulfilment of the tendencies anticipated by Buhalis and Law. Their diagnosis has been very accurate and, given the rapidity of the technological changes, it is appropriate to highlight the changes that this sector has experienced since then. •Buhalis & Law´s landmark study about eTourism was published 10 years ago.•The present article revisits this remarkable paper observing the main changes in eTourism over these years.•Buhalis and Law´s diagnosis has been very accurate.•Given the rapidity of the technological changes, it is appropriate to highlight the sectoral changes since then.
ISSN:0261-5177
1879-3193
DOI:10.1016/j.tourman.2018.06.002