Study on the Informatization of the Standard of Railway Freight Transportation Service and Its Implementation Path

with the development of information technology, the railway freight transportation of China has made a great improvement in management efficiency and customer services. Practice has proved that standardization is an important technological means of improving management effectiveness and optimizing t...

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Bibliographic Details
Published inIOP conference series. Materials Science and Engineering Vol. 563; no. 5; pp. 52054 - 52057
Main Authors Jin, Zongzhen, Cao, Lili, Zeng, Yi, Cheng, Yonghong
Format Journal Article
LanguageEnglish
Published Bristol IOP Publishing 01.07.2019
Subjects
Customer services
Freight transportation
Quality of service
Standardization
Transportation services
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Summary:with the development of information technology, the railway freight transportation of China has made a great improvement in management efficiency and customer services. Practice has proved that standardization is an important technological means of improving management effectiveness and optimizing the service quality, with the Standard of Railway Freight Transportation Service Quality promoting railway freight transportation development. In the new era, informatization is becoming the important path to improve the standard, which can regulate the railway freight. Furthermore, Furthermore, some suggestions of informatization implementation path are put forward
ISSN:1757-8981
1757-899X
DOI:10.1088/1757-899X/563/5/052054