Impact of Human Resource Management Practices on Employees' Turnover Intention in United Arab Emirates (UAE) Health Care Services

• Published in: International journal of information systems in the service sector Vol. 10; no. 4; pp. 21 - 41
• Main Authors: Hussain, Matloub, Hussein BaniMelhem, Abu Elanain, Hossam M
• Format: Journal Article
• Language: English
• Published: Hershey IGI Global 01.10.2018
• Subjects: Employee benefits; Employees; Facilities management; Health care facilities; Health care industry; Health services; Human resource management; Performance appraisal; Professional development; Public health; United Arab Emirates
• ISSN: 1935-5688; 1935-5696
• DOI: 10.4018/IJISSS.2018100102

The article aims to examine the relationship between the human resource practices and employees' turnover intention in United Arab Emirates health care sector. This quantitative study utilized a structure equation model (SEM) technique with Analysis of Moment Structures (AMOS) 18 software package to analyze data and to investigate the impact of human resources practices on employees' turnover intention in United Arab Emirates health care services. Results of the study showed that human resources (HRM) practices in health care sector (recruitment and selection, performance appraisal, compensation, and career development) have significant relationship with turnover intention. However, this research was limited to the Public Health Care Sector in UAE and it is recommended to include Private health care sector. Moreover, inclusion of health care workers from different emirates such as Dubai and Sharjah will be needed in future researches. Health care facilities management should have a closer look at the significant human resource practices as an initiative to restructure HRM practices, policies, procedures to increase staff satisfaction, reduce employees' turnover intention and retain its valuable health care professionals. This article is among the first and most exhaustive ones carried out in health care sector in UAE. It explores the relationship between the human resource management practices and the employees' turnover intentions.