Heuristics in organizations: A review and a research agenda

A systematic literature review of the articles published in the Journal of Business Research and other organization and management theory (OMT) journals reveals a substantial increase in the number of studies on heuristics. Anticipating the emerging influence of heuristics for OMT, we review the bas...

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Bibliographic Details
Published inJournal of business research Vol. 68; no. 9; pp. 2027 - 2036
Main Authors Loock, Moritz, Hinnen, Gieri
Format Journal Article
LanguageEnglish
Published New York Elsevier Inc 01.09.2015
Elsevier Sequoia S.A
Subjects
Economic analysis
Heuristic
Heuristics
Individuals
Management
Management science
Management theory
Market theory
Organization
Organization theory
Organizational process
Principles
Studies
Organization
Organizational process
Management
Heuristics
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Summary:A systematic literature review of the articles published in the Journal of Business Research and other organization and management theory (OMT) journals reveals a substantial increase in the number of studies on heuristics. Anticipating the emerging influence of heuristics for OMT, we review the basic principles and the state of the art of its current application. We find that scholars have verified the applicability and value of individual heuristics in management on an individual level. However, scholars lack a detailed understanding of the role of heuristics in organizations. A distinct organization-level perspective on heuristics would contribute to an understanding of organizations as antecedents, subjects, and consequences of heuristics. The study here presents this potential together with a research agenda for heuristics and organizational processes.
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ISSN:0148-2963
1873-7978
DOI:10.1016/j.jbusres.2015.02.016