The ISO/IEC 27001 information security management standard: literature review and theory-based research agenda

• Published in: TQM journal Vol. 33; no. 7; pp. 76 - 105
• Main Authors: Culot, Giovanna, Nassimbeni, Guido, Podrecca, Matteo, Sartor, Marco
• Format: Journal Article
• Language: English
• Published: Bingley Emerald Publishing Limited 17.12.2021; Emerald Group Publishing Limited
• Subjects: Certification; Content analysis; Information management; Information systems; Interdisciplinary studies; ISO standards; Literature reviews; Quality management; Security; Security management; Total quality; IEC 27001; ISO/IEC 27001; Management system standards; Information security; ISO 27001; Systematic literature review
• ISSN: 1754-2731; 1754-274X
• DOI: 10.1108/TQM-09-2020-0202

PurposeAfter 15 years of research, this paper aims to present a review of the academic literature on the ISO/IEC 27001, the most renowned standard for information security and the third most widespread ISO certification. Emerging issues are reframed through the lenses of social systems thinking, deriving a theory-based research agenda to inspire interdisciplinary studies in the field.Design/methodology/approachThe study is structured as a systematic literature review.FindingsResearch themes and sub-themes are identified on five broad research foci: relation with other standards, motivations, issues in the implementation, possible outcomes and contextual factors.Originality/valueThe study presents a structured overview of the academic body of knowledge on ISO/IEC 27001, providing solid foundations for future research on the topic. A set of research opportunities is outlined, with the aim to inspire future interdisciplinary studies at the crossroad between information security and quality management. Managers interested in the implementation of the standard and policymakers can find an overview of academic knowledge useful to inform their decisions related to implementation and regulatory activities.