The role of work intensification in intention to stay: A study of personal support workers in home and community care in Ontario, Canada

This study examines the role of work intensification in personal support workers’ (PSWs) intention to stay, while exploring the mediating relationships of stress and extrinsic and intrinsic job satisfaction. A 2015 survey of 938 PSWs is analysed using structural equation modelling. It is found that...

Full description

Saved in:
Bibliographic Details
Published inEconomic and industrial democracy Vol. 42; no. 4; pp. 917 - 936
Main Authors Sayin, Firat K, Denton, Margaret, Brookman, Catherine, Davies, Sharon, Chowhan, James, Zeytinoglu, Isik U
Format Journal Article
LanguageEnglish
Published London, England SAGE Publications 01.11.2021
Sage Publications Ltd
Subjects
Community health care
Job satisfaction
Occupational roles
Occupational stress
Structural equation modeling
Support workers
Work
Canada
work intensification
stress
Intention to stay
personal support workers
job satisfaction
Online AccessGet full text

Cover

More Information
Summary:This study examines the role of work intensification in personal support workers’ (PSWs) intention to stay, while exploring the mediating relationships of stress and extrinsic and intrinsic job satisfaction. A 2015 survey of 938 PSWs is analysed using structural equation modelling. It is found that work intensification is negatively associated with intention to stay, and this relationship is mediated through stress and intrinsic job satisfaction. Extrinsic job satisfaction does not play a mediating role. Findings explain the mechanism between work intensification and intention to stay, and demonstrate work intensification as a challenge in retaining PSWs in home and community care work.
ISSN:0143-831X
1461-7099
DOI:10.1177/0143831X18818325