Conditions for successful human resource information systems

• Published in: Human resource management Vol. 36; no. 2; pp. 261 - 275
• Main Authors: Haines, Victor Y., Petit, André
• Format: Journal Article
• Language: English
• Published: New York John Wiley & Sons, Inc 1997; Wiley Periodicals Inc
• Subjects: Anxiety; Computers; Decision making; Gender; Human resource management; Independent variables; Information systems; Statistical analysis; Studies; Success; User satisfaction; Variables; United States > US
• ISSN: 0090-4848; 1099-050X
• DOI: 10.1002/(SICI)1099-050X(199722)36:2<261::AID-HRM7>3.0.CO;2-V

Despite the widespread use of computer‐based human resource information systems (HRIS), previous research has not identified the conditions that support successful sytems. This article presents the results of a survey of users who interact directly with a computer‐based HRIS to do their work. The relationships between individual/task, organizational, and system conditions, plus two measures of systems success are examined. The results indicate that system conditions were the most important antecedents of success. The availability of internal support for users also represented a critical condition. Overall, the findings of this study provide support for a model of HRIS success and present a basis for planning, designing, and implementing successful systems. Finally, this study brings with it new questions for HRIS research. © 1997 John Wiley & Sons, Inc.