Assessing the Performance of Operating Rooms: What to Measure and Why?

There are multiple indicators that measure different aspects of operating room (OR) performance such as OR productivity, satisfaction of patients and staff involved. The choice of these indicator(s) used for monitoring the performance of ORs often impacts how the processes of ORs are organised and m...

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Bibliographic Details
Published inProceedings of Singapore healthcare Vol. 20; no. 2; pp. 105 - 109
Main Authors Oh, Hong Choon, Phua, Tien Beng, Tong, Shao Chuen, Lim, Jeremy Fung Yen
Format Journal Article
LanguageEnglish
Published London, England SAGE Publications 01.06.2011
SAGE Publishing
Subjects
performance indicators
productivity
operating theatre
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Summary:There are multiple indicators that measure different aspects of operating room (OR) performance such as OR productivity, satisfaction of patients and staff involved. The choice of these indicator(s) used for monitoring the performance of ORs often impacts how the processes of ORs are organised and managed. However, there is still no consensus in literature on which indicator(s) should be used for monitoring OR performance. In an effort to promote consensus within the healthcare community, this paper discusses potential performance metrics which may be employed for evaluation of ORs, their rationale and their limitations, and explains why a multidimensional approach is critical in assessment of OR performance.
ISSN:2010-1058
2059-2329
DOI:10.1177/201010581102000206