Inquiring tweets want to know: #Edchat supports for #RemoteTeaching during COVID‐19

• Published in: British journal of educational technology Vol. 52; no. 4; pp. 1434 - 1454
• Main Authors: Greenhow, Christine, Staudt Willet, K. Bret, Galvin, Sarah
• Format: Journal Article
• Language: English
• Published: Hoboken John Wiley and Sons Inc 01.07.2021
• Subjects: emergency; Original Manuscript; pandemic; professional learning network; remote online teaching; social media; teachers; Twitter
• ISSN: 0007-1013; 1467-8535
• DOI: 10.1111/bjet.13097

Social media use has spiked around the world during the COVID‐19 global pandemic as people reach out for news, information, social connections, and support in their daily lives. Past work on professional learning networks (PLNs) has shown that teachers also use social media to find supports for their teaching and ongoing professional development. This paper offers quantitative analysis of over a half million Twitter #Edchat tweets as well as qualitative content analysis of teachers’ question tweets (n = 1054) and teacher interviews (n = 4). These data and analyses provide evidence of the kinds of supports that teachers in the United States and Canada sought on social media during the rapid transition to emergency remote teaching in Spring 2020 and how these supports informed teaching practices. These results provide insights into PLN theory and teachers’ social media use during times of disruption and crisis. Practitioner notes What is already known about this topic Prior to the spring 2020 pandemic, teachers turned to social media to find supports for teaching and just‐in‐time professional development (PD). #Edchat, one of the oldest and most used educational hashtags on Twitter, supports education‐related conversations, frequently self‐promotional rather than collaborative. The COVID‐19 pandemic disrupted educational systems globally and created new demands on teacher PD during transitions to emergency remote teaching and learning. What this paper adds Teachers’ professional learning networks (PLN) on social media can be flexible around contextual circumstances and users’ needs. #Edchat discourse can move beyond self‐promotion to inquiry with benefits for professional learning. Education‐related response networks on social media are useful to teachers in emergency situations (and beyond them) where just‐in‐time professional learning needs and questions surpass local PD capacity. Implications for practice and/or policy Teachers should increase capacities inquiring discourses on Twitter. Education stakeholders should increase support for teachers’ agency and advocate for broader conceptions and approaches to PD that incorporate PLNs spanning social media.