Why different people prefer different systems for different tasks: An activity perspective on technology adoption in a dynamic user environment

In a contemporary user environment, there are often multiple information systems available for a certain type of task. Based on the premises of Activity Theory, this study examines how user characteristics, system experiences, and task situations influence an individual's preferences among diff...

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Published inJournal of the American Society for Information Science and Technology Vol. 63; no. 1; pp. 48 - 63
Main Author Sun, Jun
Format Journal Article
LanguageEnglish
Published Hoboken Wiley Subscription Services, Inc., A Wiley Company 01.01.2012
Wiley
Wiley Periodicals Inc
Subjects
Exact sciences and technology
Human-computer interaction
Influence of Technology
Information and communication sciences
Information science. Documentation
Information systems
Library and information science. General aspects
Mediation
Preferences
Sciences and techniques of general use
Studies
Systems development
Technology adoption
Technology utilization
Use and user studies. Information needs
User behaviour
User groups
Information system
Correlation analysis
User study
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Abstract In a contemporary user environment, there are often multiple information systems available for a certain type of task. Based on the premises of Activity Theory, this study examines how user characteristics, system experiences, and task situations influence an individual's preferences among different systems in terms of user readiness to interact with each. It hypothesizes that system experiences directly shape specific user readiness at the within‐subject level, user characteristics and task situations make differences in general user readiness at the between‐subject level, and task situations also affect specific user readiness through the mediation of system experiences. An empirical study was conducted, and the results supported the hypothesized relationships. The findings provide insights on how to enhance technology adoption by tailoring system development and management to various task contexts and different user groups.
AbstractList In a contemporary user environment, there are often multiple information systems available for a certain type of task. Based on the premises of Activity Theory, this study examines how user characteristics, system experiences, and task situations influence an individual's preferences among different systems in terms of user readiness to interact with each. It hypothesizes that system experiences directly shape specific user readiness at the within-subject level, user characteristics and task situations make differences in general user readiness at the between-subject level, and task situations also affect specific user readiness through the mediation of system experiences. An empirical study was conducted, and the results supported the hypothesized relationships. The findings provide insights on how to enhance technology adoption by tailoring system development and management to various task contexts and different user groups. [PUBLICATION ABSTRACT]
In a contemporary user environment, there are often multiple information systems available for a certain type of task. Based on the premises of Activity Theory, this study examines how user characteristics, system experiences, and task situations influence an individual's preferences among different systems in terms of user readiness to interact with each. It hypothesizes that system experiences directly shape specific user readiness at the within‐subject level, user characteristics and task situations make differences in general user readiness at the between‐subject level, and task situations also affect specific user readiness through the mediation of system experiences. An empirical study was conducted, and the results supported the hypothesized relationships. The findings provide insights on how to enhance technology adoption by tailoring system development and management to various task contexts and different user groups.
In a contemporary user environment, there are often multiple information systems available for a certain type of task. Based on the premises of Activity Theory, this study examines how user characteristics, system experiences, and task situations influence an individual's preferences among different systems in terms of user readiness to interact with each. It hypothesizes that system experiences directly shape specific user readiness at the within-subject level, user characteristics and task situations make differences in general user readiness at the between-subject level, and task situations also affect specific user readiness through the mediation of system experiences. An empirical study was conducted, and the results supported the hypothesized relationships. The findings provide insights on how to enhance technology adoption by tailoring system development and management to various task contexts and different user groups. [Copyright Wiley Periodicals Inc.]
Author Sun, Jun
Author_xml – sequence: 1
  givenname: Jun
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  email: jsun@utpa.edu
  organization: Department of Computer Information Systems & Quantitative Methods, College of Business Administration, University of Texas-Pan American, 1201 West University Drive, Edinburg, TX 785339
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2002; 34
2002; 32
1977; 84
1997
2008; 59
1997; 29
1996
1988; 12
1995
2006
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1964; 26
1993
1995; 19
1999; 2
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2010; 41
1998; 22
1991; 6
1995; 41
1994; 8
1990; 25
1989; 54
1988; 9
1986; 21
2001; 5
1986; 22
1984; 1
1991; 22
1995; 46
1986; 24
2004; 15
1982; 43
1967; 74
1981; 16
2003; 27
1989; 13
1992; 22
2001; 36
1959; 56
1983; 45
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Snippet In a contemporary user environment, there are often multiple information systems available for a certain type of task. Based on the premises of Activity...
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SubjectTerms Exact sciences and technology
Human-computer interaction
Influence of Technology
Information and communication sciences
Information science. Documentation
Information systems
Library and information science. General aspects
Mediation
Preferences
Sciences and techniques of general use
Studies
Systems development
Technology adoption
Technology utilization
Use and user studies. Information needs
User behaviour
User groups
Title Why different people prefer different systems for different tasks: An activity perspective on technology adoption in a dynamic user environment
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https://www.proquest.com/docview/1010628069
Volume 63
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