Information systems project management success

This paper aims to provide new insights into information systems (IS) project management success. Even though many studies found in the literature show results of software development projects, few studies address the success of IS (socio-technical) projects. Responses to an international survey, re...

Full description

Saved in:
Bibliographic Details
Published inInternational journal of information systems and project management Vol. 9; no. 4; pp. 62 - 74
Main Authors Varajão, João, Trigo, António, Pereira, José Luís, Moura, Isabel
Format Journal Article
LanguageEnglish
Published Lisbon Association for Promotion and Dissemination of Scientific Knowledge (SciKA) 01.01.2021
UMinho Editora
Subjects
criteria
Customer relationship management
Enterprise resource planning
Failure
Information systems
Information technology
project
Project management
Questionnaires
Software
Software development
Success
Supply chain management
Online AccessGet full text

Cover

More Information
Summary:This paper aims to provide new insights into information systems (IS) project management success. Even though many studies found in the literature show results of software development projects, few studies address the success of IS (socio-technical) projects. Responses to an international survey, regarding 472 projects in total, showed that IS project management is achieving high levels of success; yet, only a minority of projects end without changes in scope, schedule or cost. Furthermore, the results show that changes in scope, schedule or cost are frequent in this kind of project and do not significantly affect the perception of success. These results provide researchers and practitioners with a better understanding of IS project management success evaluation.
ISSN:2182-7788
2182-7796
2182-7788
DOI:10.12821/ijispm090404