The impact of information sharing on supply chain adaptability and operational performance

PurposeThis study looks beyond firm boundaries to depict supply chain (SC) adaptability and classifies it into internal, customer and supplier dimensions to investigate their performance implications, respectively. This study also examines the enablers of SC adaptability based on information process...

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Bibliographic Details
Published inThe international journal of logistics management Vol. 33; no. 2; pp. 590 - 619
Main Authors Yang, Lu, Huo, Baofeng, Gu, Minhao
Format Journal Article
LanguageEnglish
Published Ponte Vedra Beach Emerald Publishing Limited 19.04.2022
Emerald Group Publishing Limited
Subjects
Adaptability
Collaboration
Competitive advantage
Coronaviruses
COVID-19
Information processing
Information sharing
Logistics
Manufacturers
Manufacturing
Pandemics
Suppliers
Supply chains
Information processing theory
Operational performance
Supply chain information sharing
Supply chain adaptability
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Summary:PurposeThis study looks beyond firm boundaries to depict supply chain (SC) adaptability and classifies it into internal, customer and supplier dimensions to investigate their performance implications, respectively. This study also examines the enablers of SC adaptability based on information processing theory.Design/methodology/approachThis study applies the structural equation modeling method to investigate relationships among SC information sharing, SC adaptability and operational performance using data collected from 216 manufacturers in China.FindingsInternal information sharing has a positive impact on three dimensions of SC adaptability, whereas supplier and customer information sharing only have a positive impact on supplier adaptability. Customer and supplier information sharing interact to positively influence the three dimensions of SC adaptability, while internal and customer information sharing interact to negatively affect customer adaptability. We also find that all the three dimensions of SC adaptability can enhance operational performance.Originality/valueThis study contributes to providing a holistic definition of SC adaptability and classifies it into three dimensions. It also investigates antecedents and performance outcomes of SC adaptability.
ISSN:0957-4093
1758-6550
DOI:10.1108/IJLM-11-2020-0439