Toward a Community-Oriented Design of Internet Platforms

Building user communities can contribute significantly to the success of an on-line platform. The literature on establishing on-line communities and on extending existing platforms with functionalities that enable community building emphasizes the social and economic aspects of community building an...

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Bibliographic Details
Published inInternational journal of electronic commerce Vol. 6; no. 3; pp. 71 - 95
Format Journal Article
LanguageEnglish
Published Routledge 01.04.2002
M. E. Sharpe, Inc
Subjects
Communications industries
Communities
Community relations
Community structure
Community support
COMMUNITY-SUPPORTING PLATFORMS ON-LINE COMMUNITY TYPOLOGY OF ON-LINE COMMUNITIES
Computer software
Customers
Electronic commerce
Online communities
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Summary:Building user communities can contribute significantly to the success of an on-line platform. The literature on establishing on-line communities and on extending existing platforms with functionalities that enable community building emphasizes the social and economic aspects of community building and neglects the technical aspects. On-line communities have two elements: community members and platform. The platform provides a virtual social meeting space and shapes communication with the service it provides. In order to determine what kind of services will enable, stimulate, and foster community building, this paper identifies community modules and proposes a typology of on-line communities and their community-supporting platforms.
ISSN:1086-4415
1557-9301
DOI:10.1080/10864415.2002.11044244