Building Organizational Capacity: A Cornerstone Of Health System Reform

The U.S. health care delivery system is in need of overhaul. Care is fragmented, unsafe, and inefficient. Achieving higher levels of performance requires organizational capacity, including information technology (IT) and specialized expertise, not present in most settings. Organizational capacity is...

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Bibliographic Details
Published inHealth Affairs Vol. 28; no. 2; pp. w205 - 215
Main Authors Corrigan, Janet, McNeill, Dwight
Format Journal Article
LanguageEnglish
Published United States Health Affairs 01.03.2009
The People to People Health Foundation, Inc., Project HOPE
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Summary:The U.S. health care delivery system is in need of overhaul. Care is fragmented, unsafe, and inefficient. Achieving higher levels of performance requires organizational capacity, including information technology (IT) and specialized expertise, not present in most settings. Organizational capacity is fortified through the benefits of larger scale and clinical integration. The evolution of new organizational structures will open up opportunities to redesign payment programs and invest capital toward building high-performing systems. A comprehensive policy agenda is needed to encourage growth in organizational capacity, including national priorities and goals, performance measurement and reporting, payment reform, community leadership, IT, and public education.
ISSN:0278-2715
1544-5208
DOI:10.1377/hlthaff.28.2.w205