Transport and mobility decisions of consumers with disabilities

People with disabilities are the world's largest minority stakeholder group, and they continue to face significant challenges in every aspect of their lives. This study explored the transport and mobility decisions of consumers with disabilities (CWDs) in the context of Nigeria, one of the worl...

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Bibliographic Details
Published inJournal of consumer behaviour Vol. 22; no. 2; pp. 422 - 438
Main Authors Mogaji, Emmanuel, Bosah, Genevieve, Nguyen, Nguyen Phong
Format Journal Article
LanguageEnglish
Published London Wiley Subscription Services, Inc 01.03.2023
Subjects
Access
Affordability
Conservation
Consumer behavior
Developing countries
LDCs
Mobility
People with disabilities
Reliability
Stakeholders
Transportation
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Summary:People with disabilities are the world's largest minority stakeholder group, and they continue to face significant challenges in every aspect of their lives. This study explored the transport and mobility decisions of consumers with disabilities (CWDs) in the context of Nigeria, one of the world's largest developing countries, using the conservation of resources theory and the intersection of travel decisions, disability and country context regarding consumer behaviour. A total of 32 individuals with varying disabilities were interviewed. A thematic analysis of qualitative data revealed that CWDs make travel decisions based on their ability, as well as the availability, accessibility, affordability and reliability of different modes of transport. This study presents a conceptual framework illustrating the transport and mobility decisions of CWDs and highlights practical implications for various stakeholders.
Bibliography:Funding information
University of Economics Ho Chi Minh City, Grant/Award Number: 2021‐12‐19‐0726
ISSN:1472-0817
1479-1838
DOI:10.1002/cb.2089