Hartono, M., Chuan, T. K., Prayogo, D. N., & Santoso, A. (2017). An integrative fuzzy Kansei engineering and Kano model for logistics services. IOP conference series. Materials Science and Engineering, 273(1), 12027-12033. https://doi.org/10.1088/1757-899X/245/1/012027
Chicago Style (17th ed.) CitationHartono, M., T K. Chuan, D N. Prayogo, and A. Santoso. "An Integrative Fuzzy Kansei Engineering and Kano Model for Logistics Services." IOP Conference Series. Materials Science and Engineering 273, no. 1 (2017): 12027-12033. https://doi.org/10.1088/1757-899X/245/1/012027.
MLA (9th ed.) CitationHartono, M., et al. "An Integrative Fuzzy Kansei Engineering and Kano Model for Logistics Services." IOP Conference Series. Materials Science and Engineering, vol. 273, no. 1, 2017, pp. 12027-12033, https://doi.org/10.1088/1757-899X/245/1/012027.