The impacts of IT capability and marketing capability on supply chain integration: a resource-based perspective

• Published in: International journal of production research Vol. 55; no. 14; pp. 4196 - 4211
• Main Authors: Yu, Wantao, Jacobs, Mark A., Chavez, Roberto, Feng, Mengying
• Format: Journal Article
• Language: English
• Published: London Taylor & Francis 18.07.2017; Taylor & Francis LLC
• Subjects: Consumer credit; environment; Information technology; Marketing; marketing operations interface; performance measures; Spot television; Studies; supply chain management; Supply chains
• ISSN: 0020-7543; 1366-588X
• DOI: 10.1080/00207543.2016.1275874

Although previous research has addressed the interface and logical association among marketing, information technology (IT) and supply chain management, there have been few, if any, attempts to investigate how IT capability and marketing capability influence supply chain integration (SCI). Thus, this study investigates the direct and interacting effects of IT capability and marketing capability on SCI. The hypothesised relationships were tested using survey data gathered from 329 firms in China's manufacturing industry. The results reveal that both IT capability and marketing capability have a significant positive effect on SCI. Interestingly, no significant interaction effect was found, indicating that marketing IT capability and marketing capability influence SCI independently, and not synergistically. However, while IT capability and marketing capability do not interact, IT capability does mediate the impact of marketing capability on SCI.