Challenges and Opportunities: A Report of the 1998 Library Survey of Internet Users at Seton Hall University

• Published in: College & research libraries Vol. 59; no. 6; pp. 535 - 543
• Main Author: Bao, Xue-Ming
• Format: Journal Article
• Language: English
• Published: Chicago, IL American Library Association 01.11.1998; Association of College and Research Libraries
• Subjects: Academic Libraries; Access to Information; Algorithms; Class Size; Computer Uses in Education; Demography; Exact sciences and technology; Higher Education; Home Pages; Information and communication sciences; Information Retrieval; Information science. Documentation; Information Services; Internet; Librarians; Library and information science. General aspects; Library Personnel; Library Services; Library Surveys; Majors (Students); Medical Education; National Surveys; Online Catalogs; Online information retrieval; Online Systems; Questionnaires; Reference Services; Sciences and techniques of general use; Search Strategies; Searching; Seton Hall University NJ; Seton Hall University, New Jersey; State Surveys; University libraries; Use and user studies. Information needs; Use Studies; User Satisfaction (Information); User surveys; Web Sites; World Wide Web; Survey; User study; World wide web; Library; Internet; University library; Web site; User behavior; User need
• ISSN: 0010-0870; 2150-6701
• DOI: 10.5860/crl.59.6.534

A survey of 786 students and faculty found 78.6% used the World Wide Web on a daily or weekly basis and provided information about user demographics, frequency of use and satisfaction, search results and problems, university library home-page use, search strategies, and search training. Discusses challenges and opportunities for librarians providing Internet information services. (PEN)