Rumor Communities, Social Media, and Forthcoming Innovations: The Shaping of Technological Frames in Product Market Evolution

Technological frames provide an interpretive mechanism for individuals to evaluate new product innovations. These frames therefore play an important role in product market evolution. But how are technological frames themselves shaped? Prior research has demonstrated how technological frames are infl...

Full description

Saved in:
Bibliographic Details
Published inThe Academy of Management review Vol. 45; no. 2; pp. 304 - 324
Main Authors Seidel, Victor P., Hannigan, Timothy R., Phillips, Nelson
Format Journal Article
LanguageEnglish
Published Briarcliff Manor Academy of Management 01.04.2020
Subjects
Communities of interest
Community
Consumers
Evolution
Influence
Information management
Innovations
Marketing research
Markets
Mass media
Message framing
Product development
Product life cycle
Product management
Rumor
Social aspects
Social media
Social networks
Technological change
Technological innovations
United States
Online AccessGet full text

Cover

More Information
Summary:Technological frames provide an interpretive mechanism for individuals to evaluate new product innovations. These frames therefore play an important role in product market evolution. But how are technological frames themselves shaped? Prior research has demonstrated how technological frames are influenced by consumers' direct experience with new products and how they are informed by traditional media evaluations. More recently, however, the emergence of social media has resulted in the development of new arenas where consumers, producers, and other actors discuss and debate forthcoming product innovations by exchanging rumors and propositions. Integrating insights from the sociology of rumor and the affordances of social media, we propose a model of how online product rumor communities shape technological frames in a way not accounted for by prior models of innovation and product market evolution. Online product rumor communities influence product market evolution not only when products are released but also in the "prehistory" of product markets.
ISSN:0363-7425
1930-3807
DOI:10.5465/amr.2015.0425