The consumer rights of international students in the Australian vocational education and training sector

• Published in: Journal of vocational education & training Vol. 72; no. 1; pp. 71 - 87
• Main Authors: Nyland, Chris, Tran, Ly Thi
• Format: Journal Article
• Language: English
• Published: Abingdon Routledge 02.01.2020; Taylor & Francis Ltd
• Subjects: College Students; Commercialization; Consumer Education; Consumer protection; consumer rights; Discrimination; Education; Educational Policy; Educational Quality; Foreign Countries; Foreign Students; Higher Education; Human rights; International education; international student experience; International students; Ombudsmen; Prone; Racism; Stereotypes; Student Attitudes; Student experience; Student Responsibility; Student Rights; Training; Tuition; Vocational Education; Vocational education and training; Australia
• ISSN: 1363-6820; 1747-5090
• DOI: 10.1080/13636820.2019.1597758

Scholars who analyse the policies that provide for the rights of international students have tended to focus on challenges posed by racism, discrimination and unjustified stereotyping. This discussion has focussed overwhelmingly on the higher education sector but recently has begun to be extended to vocational and training education (VET). We enter this emergent debate by addressing the finding that when international VET students studying in Australia are interviewed about their rights experience, they are prone to focus on their status as consumers of the commodities they purchase in order to gain a high-quality international education experience. Given this response, we examine how Australian officials provide for international students' consumer rights, analyse the views of international students studying in Australia, and explain why the need to provide for the consumer rights of these sojourners is bound to remain a perennial concern for host governments and institutions.