A study of quality management practices and performance in Asia and the South Pacific

This paper discusses the findings from a survey of 599 managers in five countries in the Asia/South Pacific region. We sought to discover how similar the practices were, based on opinions, and the resulting performance, based on 14 measures, in the region. We also sought to derive a profile of pract...

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Bibliographic Details
Published inInternational journal of production research Vol. 36; no. 9; pp. 2597 - 2607
Main Authors Corbett, L. M., Adam, E.E., Harrison, N.J., Lee, T.S., Rho, B.-H., Samson, D.
Format Journal Article
LanguageEnglish
Published Taylor & Francis Group 01.09.1998
Subjects
Behavioral research
Regression analysis
Supervisory personnel
Total quality management
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Summary:This paper discusses the findings from a survey of 599 managers in five countries in the Asia/South Pacific region. We sought to discover how similar the practices were, based on opinions, and the resulting performance, based on 14 measures, in the region. We also sought to derive a profile of practices which was associated with performance. Results indicate that practices may show more variety than performance relative to the regional scores. Regression analysis found only one measure of performance was significantly related to practice factors.
Bibliography:ObjectType-Article-2
SourceType-Scholarly Journals-1
ObjectType-Feature-1
content type line 23
ISSN:0020-7543
1366-588X
DOI:10.1080/002075498192724