Engagement and experience of older people with socially assistive robots in home care

• Published in: Assistive technology Vol. 33; no. 2; pp. 57 - 71
• Main Authors: Khosla, Rajiv, Chu, Mei-Tai, Khaksar, Seyed Mohammad Sadegh, Nguyen, Khanh, Nishida, Toyoaki
• Format: Journal Article
• Language: English
• Published: United States Taylor & Francis 04.03.2021
• Subjects: dementia care; engagement; socially assistive robot; user experience; engagement; user experience; socially assistive robot; dementia care
• ISSN: 1040-0435; 1949-3614; 1949-3614
• DOI: 10.1080/10400435.2019.1588805

Social isolation is one of the most common consequences of older people with dementia, especially for those who live at their own dwellings alone due to limited access to social activities. Research relating to the use of social robots in aged care has increasing attention to facilitating the support to care services for older people with dementia. Particularly less attention has focused on the applicability of social robots in home care services. This paper aims to study the engagement and robot experience of older people with dementia while interacting with a social robot named Betty in the context of home-based care. This paper contributes to the research relating to care service embedded robots by expanding the knowledge regarding longitudinal research in home based care, while there is limited long-term study in this context. The results show that social robots are evident to be able to engage with older people with dementia at home. Consequently, designing social robots in a social context is desirable. While the robots enabled service for the human partner within the social context is possible, there is a need to underpin the concept of personhood to realize personalization of services and its contents to suit individual preferences.