Designing a Future-Ready Enterprise: The Digital Transformation of DBS Bank

Many organizations are embarking on digital transformation to be future-ready. However, there is a lack of conceptual clarity on the underlying design logic of a future-ready enterprise. A digitally transformed enterprise must be ready to respond to unpredictable dynamism and pervasive digitalizatio...

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Bibliographic Details
Published inCalifornia management review Vol. 63; no. 3; pp. 35 - 57
Main Authors Sia, Siew Kien, Weill, Peter, Zhang, Nila
Format Journal Article
LanguageEnglish
Published Los Angeles, CA SAGE Publications 01.05.2021
Subjects
Commercial banks
Digital technology
Exploitation
Technology
Transformation
strategic IT alignment
future-ready enterprise
organizational ambidexterity
digital transformation
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Summary:Many organizations are embarking on digital transformation to be future-ready. However, there is a lack of conceptual clarity on the underlying design logic of a future-ready enterprise. A digitally transformed enterprise must be ready to respond to unpredictable dynamism and pervasive digitalization. Such an enterprise must incorporate the duality of exploitation and exploration as well as the fusion between business and technology into its organizational design. This article presents a framework based on the digital transformation journey of DBS Bank and draws new managerial insights for driving digital transformation strategically.
ISSN:0008-1256
2162-8564
DOI:10.1177/0008125621992583