Use of agent technology in service and retailer selection in a personal mobility context

• Published in: Computer networks (Amsterdam, Netherlands : 1999) Vol. 31; no. 19; pp. 2079 - 2098
• Main Authors: Prevedourou, Didoe, Zygourakis, Kostas, Efremidis, Sofoklis, Stamoulis, George, Kalopsikakis, Dimitrios, Kyrikoglou, Anna, Siris, Vassilios, Anagnostou, Miltos, Tzifa, Lia, Louta, Tenia, Demestichas, Panagiotis, Liossis, Nikos, Kind, Andreas, Valtari, Kirsi, Jormakka, Henryka, Jussila, Tony
• Format: Journal Article
• Language: English
• Published: Amsterdam Elsevier B.V 31.08.1999; Elsevier Sequoia S.A
• Subjects: Communications networks; Intelligent agent; Mobile agents; Personal mobility; Remote computing; Retail stores; Retailer selection; Services; Studies; TINA; Retailer selection; Personal mobility; Mobile agents; TINA
• ISSN: 1389-1286; 1872-7069
• DOI: 10.1016/S1389-1286(99)00081-X

This paper reports on work and key results of the ACTS Project MONTAGE that aims to exploit agent technology in support of personal mobility. In particular, agents are implemented to enable selection on behalf of users of the most beneficial service offer among those by multiple retailers, on the basis of user preferences encoded in the user profile, and market offerings made by retailers. A framework for agent intelligence to support service and retailer selection is proposed and justified. Enterprise, analysis and computational models of the envisaged personal mobility context that offers the capability of agent supported service and retailer selection, are provided.