Evaluation of quality indicator instruments for pharmaceutical care services: A systematic review and psychometric properties analysis

•Ten studies were based in questionnaire to assess patient's satisfaction (outcome indicator).•Only two studies presented instruments with structure and process indicators.•All studies presented some psychometrics properties of the instrument but did not describe them satisfactorily.

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Bibliographic Details
Published inResearch in social and administrative pharmacy Vol. 14; no. 5; pp. 405 - 412
Main Authors Lima, Tácio de Mendonça, Aguiar, Patricia Melo, Storpirtis, Sílvia
Format Journal Article
LanguageEnglish
Published United States Elsevier Inc 01.05.2018
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Summary:•Ten studies were based in questionnaire to assess patient's satisfaction (outcome indicator).•Only two studies presented instruments with structure and process indicators.•All studies presented some psychometrics properties of the instrument but did not describe them satisfactorily.
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ISSN:1551-7411
1934-8150
DOI:10.1016/j.sapharm.2017.05.011