Critical analysis of Six Sigma implementation
The Six Sigma programme has recently gained popularity throughout the world. There are a number of claims of its successes as well as failures. Successful claims are mostly supported in the literature with the popular case studies of Motorola, GE, and some other American companies. Based on the popu...
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Published in | Total quality management & business excellence Vol. 21; no. 7; pp. 745 - 759 |
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Main Authors | , |
Format | Journal Article |
Language | English |
Published |
Abingdon
Routledge
01.07.2010
Taylor & Francis Ltd |
Subjects | |
Online Access | Get full text |
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Summary: | The Six Sigma programme has recently gained popularity throughout the world. There are a number of claims of its successes as well as failures. Successful claims are mostly supported in the literature with the popular case studies of Motorola, GE, and some other American companies. Based on the popularity of these success stories, many companies started implementation of this programme. Some did it successfully while many failed to achieve the desired results. This paper explores and analyses the critical success and failure factors of implementing Six Sigma in organisations based on lessons drawn from real life practices and case studies, as well as available literature. The paper also draws useful conclusions and recommendations for strategists, CEO's and quality managers on how to effectively implement Six Sigma. |
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ISSN: | 1478-3363 1478-3371 |
DOI: | 10.1080/14783363.2010.483100 |