Process model for client requirements processing in construction

Describes a process model for processing client requirements, which was developed in response to the need for an appropriate framework for client requirements processing in construction. The model, which is represented using the IDEF-0 modelling method, draws from requirements processing techniques...

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Bibliographic Details
Published inBusiness process management journal Vol. 6; no. 3; pp. 251 - 279
Main Authors Kamara, J.M, Anumba, C.J, Evbuomwan, N.F.O
Format Journal Article
LanguageEnglish
Published Bradford MCB UP Ltd 01.08.2000
Emerald Group Publishing Limited
Subjects
Case studies
Client relationships
Clients
Collaboration
Construction industry
Design build construction
Design specifications
Efficiency
Process modelling
Professionals
Studies
United Kingdom > UK
Process modelling
Clients
Construction industry
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Summary:Describes a process model for processing client requirements, which was developed in response to the need for an appropriate framework for client requirements processing in construction. The model, which is represented using the IDEF-0 modelling method, draws from requirements processing techniques in manufacturing and requirements engineering, and its development was based on an iterative process involving practitioners from the construction industry. Uses an example of a family house project to demonstrate how the model facilitates the precise definition, analysis and translation of client requirements into solution-neutral design specifications. Concludes that the model is of potential benefit to the construction industry in providing a first step towards client satisfaction.
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ISSN:1463-7154
1758-4116
DOI:10.1108/14637150010325462